Re: CtHelper.exe CPU=99%

Tech-Archive recommends: Fix windows errors by optimizing your registry

Thanks!... I've read everyone's replies and will try some combination
thereof this morning. Will post back what I find and the results.

But I'm still listening if others have ideas too!

Be back soon,

Richard in Va.
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"Richard In Va." <Reply-none@xxxxxxx> wrote in message
news:uW3UupjgJHA.1172@xxxxxxxxxxxxxxxxxxxxxxx
Maybe a bit off-topic but... I have a problem with CtHelper.exe, maybe
someone can help?

I have a windows process, C:\WINDOWS\system32\CtHelper.exe that is
utilizing 99% of CPU as noted by Windows Task Manager. The process hangs
at every shutdown and I have to abort the process to fully shut down.

I understand this process is a part of SoundBlaster Audio software.

A few details... I'm rebuilding an older 2002 PC, WinXP-Home Intel P4, by
replacing the hard drive and re-installing using the OEM restore CD's.
Used the OEM restore CD to install all drivers as well. Updated via
windows update to SP2 then SP3 then the newer updates. Noticed in the
updates optional software a few driver/software updates, namely for the
soundblaster card installed. Installed the soundblaster software update
and that's when (I think) I picked up CtHelper and it's problem. This all
occurred yesterday.

Today I looked thru the OEM software CD's and installed Roxio CD Creator 5
Basic. At reboot, I noticed Roxio had a problem opening the "Project
Selection" window but the individual components seemed to open fine.

Opened Windows Task Manager and noticed the process CtHelper using 98-99%
of CPU. So I shut down the process and accepted the warning. As soon as
the process closed, the CD Creator "Project Selection" window opened up.

Anyone got any ideas here? Don't know if I really need the CtHelper
process and maybe I should remove the process for good if someone can tell
me how (other than unchecking it in msconfig). Maybe I can un-install
everything soundblaster and re-install from the OEM driver CD and forget
about the update located at windows update?

Any advice would be appreciated... even if a bit "off-topic"...

Richard in Va.
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Relevant Pages

  • Re: CtHelper.exe CPU=99%
    ... I looked again thru the CD's that came with the PC and found a SoundBlaster ... websites, msn.com and windows update. ... Reinstalled the audio card and the driver from the Gateway provided CD. ... Used the OEM restore CD to install all drivers as well. ...
    (microsoft.public.windowsxp.general)
  • Re: CtHelper.exe CPU=99%
    ... SoundBlaster CD with the Gateway name on it. ... to 2 websites, msn.com and windows update. ... Reinstalled the audio card and the driver from the Gateway provided ... Did not install all the other goodies... ...
    (microsoft.public.windowsxp.general)
  • RE: CtHelper.exe CPU=99%
    ... 99% of CPU as noted by Windows Task Manager. ... I understand this process is a part of SoundBlaster Audio software. ... the OEM restore CD to install all drivers as well. ... I found that removing the card and softwear, ...
    (microsoft.public.windowsxp.general)
  • CtHelper.exe CPU=99%
    ... 99% of CPU as noted by Windows Task Manager. ... I understand this process is a part of SoundBlaster Audio software. ... replacing the hard drive and re-installing using the OEM restore CD's. ... the OEM restore CD to install all drivers as well. ...
    (microsoft.public.windowsxp.general)
  • Re: Clean install for XP
    ... If you have a regular CD of the qualifying version of Windows (not most ... OEM Restore ones that have an image of the result rather than the actual ... New Install. ...
    (microsoft.public.windowsxp.general)