Re: StandBy / USB Mass Storage Device issue

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Thank you for your time and letting me know that the printer issue is not the
cause. However, I do not have an external hard disk attached to my computer
nor a digital camera - only the keyboard and mouse. I have a Cannon scanner
driver and software installed and I haven't connected it to USB yet, since
I'm not currently using it.

I downloaded all Windows Update.

In the Start Menu the StandBy button remains a solid color unlike the other 2.

What else could cause this problem?

"pip22" wrote:


A "USB Mass Storage Device" does not refer to a printer. It refers to a
device which can contain files eg an external hard disk, digital camera
etc. Your printer issue is not causing the standby problem, though you
were right to correct the driver incompatibility.

One classic cause of the error "The USB Mass Storage Device has
malfunctioned and exceeded the power limits" is when an external hard
disk draws it's power from a USB port rather than from the mains. USB
ports on the same hub can only supply a small amount of power in total,
and if other USB devices are also in use on that hub it's easy to exceed
what's available.

If this applies to you, you will either need to fit an additional USB
2.0 card that fits into a spare PCI slot (this gives you another hub),
or try removing some of the other USB devices, or buy an external hard
disk which uses mains power.

Whenever I buy an external hard disk I deliberately avoid those that
can't use mains power. They are more portable than mains-powered ones
but they do suffer from this usb power problem.



.

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