Re: Windows XP boots to background only, no start button, no icons

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Since the problem started right after a security update, you should be able
to get free support from MS. Start here:
https://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6527&x=14&y=15

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience


"Sean C" <Sean C@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6CC659BC-E55E-4DEB-B0BC-FE0029D5964E@xxxxxxxxxxxxxxxx
Hi,

I have the same problem, but I can access my task manager. Unfortunately
I
get an error when I try to run explorer.exe. This issue started right
after
I installed:

Security Update for Internet Explorer 7 for Windows XP (KB960714)

If I could get to my control panel somehow, I would remove the update and
try reinstalling it...but I do not have the shortcut in MyComputer. Can
anyone let me know how to access the control panel from the task manager?

Also if anyone could shed some light on this issue overall, it would be
greatly appreciated. I dug around and mainly found posts dated back to
2004.
I am hoping for something more relevant and to see if anyone else has
experienced this issue after installing the update listed above.

"Bobby C" wrote:

Ron,
Last Known... gives me the same results. As I said in my note,
Ctrl+Alt+Delete does nothing, Ctrl+Shift+Esc does nothing,
Ctrl+Alt+Shift+Anything does nothing. I'm having the customer bring
their
installation CD by. Thanks for the "good ol' college try"...

Robert

"Ron Badour" <Sorry@xxxxxxxxxxxxxxxxxx> wrote in message
news:e%23FuY09XJHA.5272@xxxxxxxxxxxxxxxxxxxxxxx
Have you tried starting using the last known good configuration
setting?
http://support.microsoft.com/kb/307852 Can you press the ctrl-alt-del
keys
and bring up the task manager? If so, on the applications tab, click
the
New Task button and on the resulting screen, enter: explorer.exe to
see
if you can bring up the desktop. If all else fails, you may be able to
use your system CD to do a repair installation.
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience


"Bobby C" <BobbyC@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:d6GdndqTAdtVp9XUnZ2dnUVZ_g-dnZ2d@xxxxxxxxxxxxxxx
...and Ctrl+Alt+Delete and Ctrl+Shift+Esc do nothing. I've also tried
restarting in to Safe Mode. All I get is a blank screen with Safe
Mode
in the corners. There is no way to run any program. Safe Mode with
Command prompt does the same thing.

Anyone have any idea how to restore the desktop when running any
program
is disabled??? Thanks in advance!!!

Robert








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