Re: files suddenly gone
- From: Memyself <memyself@xxxxxxxxxxxxxx>
- Date: Mon, 15 Dec 2008 16:36:02 -0800
Hi again,
Yes I get this thing called Boot Up page and it gives me those 3 options
you mentioned. But when I press and hold F8, all I get is this loun annoying
ringing noise and the Boot Page just sits there. After trying several times
for about 2 or 3 minutes each, I took my finger off. When I do, I get a page
telling me to either "press F1 to continue or F2 or Setup."
Setup is useless and F1 takes me back to the empty landscape wallpaper that
I never installed and never saw before this happened.
My computer is a Dell Optiplex GX240. Could it be that they have it fixed so
that you have to press a different key for Safe Mode? I always thought that
was up to Micrcosoft which keys were pressed for which functions. Anyway, I
keep trying as I have to get those files back.
--
nothing succeeds like bs
"nass" wrote:
.
Hi,
Calm down and get focus. Winding up will not help and believe me if it is
Microsoft I will agree with you it is their problem, but this the vendor
settings not microsoft settings!
What you get when you try Safe Mode? Do you get three option CD-Rom Device
Floppy Device
Hard dribe and a number for it?
If you do try to select the HDD and immediately Press F8 to get to the Boot
Option or Safe Mode.
sometimes it gives you the option for F9 or F11 it depends on the Brand you
are using.
Take your time and try many times and I'm sure you will successed.
Good luck.
"Memyself" wrote:
There's just no end to Microsoft's BS. After reading Larry's post, I thought
I'd try using System Restore in Safe Mode. Well,
guess what? They've got it set up so that there's no way in hell to access
Safe Mode!!!!
why didn't someone tell me? I did everything, I mean absolutely everything
it says to do in order to access Safe Mode and you know what happens? It just
keeps starting in normal mode after a page of gobbely goop.
I now know that what I always suspected is true: Micorsoft deliberately
embeds their crap with problems, makes sure that the Help and Support feature
is loaded with mis-information so that one is forced to use the fee based
support; only I don't have that kind of money!!!!
How am I supposed to get to safe mode when all the instructions for doing it
are wrong?
--
nothing succeeds like bs
"Larry" wrote:
Do your system restore in Safe Mode. Don't turn off Restore or you will
clean out all that restore info you want.
Larry
"Memyself" <memyself@xxxxxxxxxxxxxx> wrote in message
news:58F34B36-1C08-4727-97DB-D639B8F15195@xxxxxxxxxxxxxxxx
Elmo, want to thank you for telling me about running Documents and Settings.
It did list my documents so I now know they're still there. Haven't been
able
to get them back yet, but am working on it. Did want to put this out there
for anyone else who may be having this same problem: I just found out that
McAfee may have caused this. A few minutes ago I checked the McAfee Security
Center Event Logs. It said, "12-14-2008, 6:19AM, System Guard allowed a
change to your computer". I logged on about 9AM to find the files gone so
that must be it!
In case anyone else has this problem, don't go to McAfee's techh support.
They keep telling me that as I got the software when I joined ATT, they
can't
help me. Don't do the ATT LiveChat support either. They told me to call
their
phone support people. I'm going to try the things suggested here first as
ATT
techies leave somewhat to be desired.
Also, I've heard that if System Restore won't go to the date you want, you
can turn it off, wait a bit, then turn it back on.
But, won't that destroy the restore points you want? In other words, if
computer was fine December 12, and you want to take it back to that point;
won't turning System Restore off erase that point?
--
nothing succeeds like bs
"Elmo" wrote:
Memyself wrote:
SystemRestore keeps telling me "Cannot restore your computer to
(whatever
date I tried; as of a few minutes ago must be 20 different days). No
changes
made to your computer" And so far I can't get Nass's or Philo's
suggestions
to work either.
I scanned for adware, malware., etc. I'm getting ready to throw this
thing
in this garbage and wipe my hands of all this high tech crap. I've had
it
with the constant bs. Thanks for tip on Geek Squad. Was already
suspicious
when the Dell tech support gal did nothing , but recommended them.
Can anyone tell me if Microsoft will accept a check for their $59
support? I
don't, I mean Never use credit cards .
If the account (with all your settings, software and files) was damaged,
the files would still be there, on the hd. You just need to locate the
folder for the old account and move everything to the new account. You
should see the folder with all its files and settings here:
C:\Documents and Settings\Old_Username folder
This MSKB article might help:
How to Copy User Data to a New User Profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;811151
http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_thread/thread/17ec79035b5d2168?q=%22damaged+account%22+xp+copy+new+-vista#739870d68b3f197f
--
Joe =o)
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