Re: files suddenly gone
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 15 Dec 2008 15:06:06 -0800
Hi,
First of, try to disbale Mcafee and disconnect from the internet, then Turn
your machine OFF and Restart it while booting up Press F8 to get to the Boot
menu option and select Safe Mode.
In Safe Mode try To Restore your System to an earlier date and Reboot your
machine to start in Normal Mode.
If that corrected the issue then first thing to do is backup your Data to a
removable storage. If the machine behave okay after a day or so then you are
okay if it start to act funy try to gsther the info in the Event Viewer to
help pin point the causer!
If the Restore didn't take effect then try to create user profile first and
create it in safe mode and also assign it as Admin.
Log with the new Profile and open windows explorer and do the following:
Click Tools >> Folder Options >> View scroll down to the radio button for:
(*) Show hidden files folders
and aslo uncheck this check box:
[ ] Hide extension for known file types.
NOTE/Warnning: uncheck these or redo these chnages when your issue resolved!
Now, locate this directory:
C:\Documents and settings\Old corrupteduserprofile\Favorite
C:\Documents and settings\Old corrupteduserprofile\ My documents
Copy the data from this to this (follow the KB article instructions)
C:\Documents and settings\New profile\ Favorite (for fav from the old Profile)
C:\Documents and settings\New profile\Documents (for docs and pics from Old
profile)
After making sure all in and you are not missing something you can safely
delete the profile and you don't need to run any program to recover data!
HTH,
nass
---
http://www.nasstec.co.uk
"Memyself" wrote:
Forgot to ask: Should I try Safe Mode first before trying this "Create New.
User Profile " method or I should try
PC Inspector File Recovery first?
--
nothing succeeds like bs
"Larry" wrote:
Do your system restore in Safe Mode. Don't turn off Restore or you will
clean out all that restore info you want.
Larry
"Memyself" <memyself@xxxxxxxxxxxxxx> wrote in message
news:58F34B36-1C08-4727-97DB-D639B8F15195@xxxxxxxxxxxxxxxx
Elmo, want to thank you for telling me about running Documents and Settings.
It did list my documents so I now know they're still there. Haven't been
able
to get them back yet, but am working on it. Did want to put this out there
for anyone else who may be having this same problem: I just found out that
McAfee may have caused this. A few minutes ago I checked the McAfee Security
Center Event Logs. It said, "12-14-2008, 6:19AM, System Guard allowed a
change to your computer". I logged on about 9AM to find the files gone so
that must be it!
In case anyone else has this problem, don't go to McAfee's techh support.
They keep telling me that as I got the software when I joined ATT, they
can't
help me. Don't do the ATT LiveChat support either. They told me to call
their
phone support people. I'm going to try the things suggested here first as
ATT
techies leave somewhat to be desired.
Also, I've heard that if System Restore won't go to the date you want, you
can turn it off, wait a bit, then turn it back on.
But, won't that destroy the restore points you want? In other words, if
computer was fine December 12, and you want to take it back to that point;
won't turning System Restore off erase that point?
--
nothing succeeds like bs
"Elmo" wrote:
Memyself wrote:
SystemRestore keeps telling me "Cannot restore your computer to
(whatever
date I tried; as of a few minutes ago must be 20 different days). No
changes
made to your computer" And so far I can't get Nass's or Philo's
suggestions
to work either.
I scanned for adware, malware., etc. I'm getting ready to throw this
thing
in this garbage and wipe my hands of all this high tech crap. I've had
it
with the constant bs. Thanks for tip on Geek Squad. Was already
suspicious
when the Dell tech support gal did nothing , but recommended them.
Can anyone tell me if Microsoft will accept a check for their $59
support? I
don't, I mean Never use credit cards .
If the account (with all your settings, software and files) was damaged,
the files would still be there, on the hd. You just need to locate the
folder for the old account and move everything to the new account. You
should see the folder with all its files and settings here:
C:\Documents and Settings\Old_Username folder
This MSKB article might help:
How to Copy User Data to a New User Profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;811151
http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_thread/thread/17ec79035b5d2168?q=%22damaged+account%22+xp+copy+new+-vista#739870d68b3f197f
--
Joe =o)
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