Re: files suddenly gone

Tech-Archive recommends: Speed Up your PC by fixing your registry

Elmo, want to thank you for telling me about running Documents and Settings.
It did list my documents so I now know they're still there. Haven't been able
to get them back yet, but am working on it. Did want to put this out there
for anyone else who may be having this same problem: I just found out that
McAfee may have caused this. A few minutes ago I checked the McAfee Security
Center Event Logs. It said, "12-14-2008, 6:19AM, System Guard allowed a
change to your computer". I logged on about 9AM to find the files gone so
that must be it!
In case anyone else has this problem, don't go to McAfee's techh support.
They keep telling me that as I got the software when I joined ATT, they can't
help me. Don't do the ATT LiveChat support either. They told me to call their
phone support people. I'm going to try the things suggested here first as ATT
techies leave somewhat to be desired.

Also, I've heard that if System Restore won't go to the date you want, you
can turn it off, wait a bit, then turn it back on.
But, won't that destroy the restore points you want? In other words, if
computer was fine December 12, and you want to take it back to that point;
won't turning System Restore off erase that point?
--
nothing succeeds like bs


"Elmo" wrote:

Memyself wrote:
SystemRestore keeps telling me "Cannot restore your computer to (whatever
date I tried; as of a few minutes ago must be 20 different days). No changes
made to your computer" And so far I can't get Nass's or Philo's suggestions
to work either.
I scanned for adware, malware., etc. I'm getting ready to throw this thing
in this garbage and wipe my hands of all this high tech crap. I've had it
with the constant bs. Thanks for tip on Geek Squad. Was already suspicious
when the Dell tech support gal did nothing , but recommended them.
Can anyone tell me if Microsoft will accept a check for their $59 support? I
don't, I mean Never use credit cards .

If the account (with all your settings, software and files) was damaged,
the files would still be there, on the hd. You just need to locate the
folder for the old account and move everything to the new account. You
should see the folder with all its files and settings here:

C:\Documents and Settings\Old_Username folder

This MSKB article might help:

How to Copy User Data to a New User Profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;811151

http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_thread/thread/17ec79035b5d2168?q=%22damaged+account%22+xp+copy+new+-vista#739870d68b3f197f

--
Joe =o)

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