RE: Pop Ups
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 10 Dec 2008 02:48:00 -0800
"icart89" wrote:
Hello.
This past Monday, I logged on to WileyPLUS to do an online assignment for an
accounting class. The weird thing is, I got a pop up. I've been on that site
for a whole semester and I've never got a pop up until yesterday. And it's
wasn't just one time. When I submited my assignment, another pop up appeared.
I just ignored the issue, but today, when I clicked on a link to upgrade
some of my Microsoft Office components, i.e. powerpoint, excel, I got a pop
up. (It was a Microsoft site.)
Also, on google, after I clicked on the first link(site) the search brought
up, a pop up appeared. (I was just on that same site yesterday using a
school's computer and there were no pop ups.)
I just got another pop up when I refreshed this page.
I'm not an expert, but I think something is wrong with my computer. Is it
being attacked by a virus? I would appreciate it if someone would tell me
what is up and how to handle it.
(My pop up blocker is on. Always has been.)
Traci
Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Download and Update both SuperAntispyware and Malwarebytes then run a
complete scan - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)
Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
HTH,
nass
---
http://www.nasstec.co.uk
.
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