Re: Need Help to remove 1 email

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Pretty much the same answer.

See if it will delete after doing this. File | Work Offline & View | Layout: Uncheck the Preview Pane.

If not, create a new Deleted Items folder. In the off chance that you are keeping messages you want to save in Deleted Items, (a garbage pail), move them to a local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Sharpie" <sharpe@xxxxxxxxxxxxxxx> wrote in message news:e2NsfbzSJHA.4372@xxxxxxxxxxxxxxxxxxxxxxx
The email in question is in my deleted folder of Outlook express.



"Bruce Hagen" <Nospam@xxxxxxxxxxxxxx> wrote in message news:uTQBnCzSJHA.5900@xxxxxxxxxxxxxxxxxxxxxxx
"Sharpie" <sharpe@xxxxxxxxxxxxxxx> wrote in message news:%23uXQU$ySJHA.5860@xxxxxxxxxxxxxxxxxxxxxxx
Hi,
Hoping some can help me, each time I try and remove this email from a friend it locks up my email. Is there anyway to remove it?

Thanks
Sharpie


And your e-mail client is? Assuming you are using Outlook Express /and/ the message is in the Inbox:

See if it will delete after doing this. File | Work Offline & View | Layout: Uncheck the Preview Pane.

If not, move all the messages you wish to save from the Inbox to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the Inbox.dbx and delete it. A new, empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA





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