Re: Windows Update crash

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

See http://groups.google.com/group/microsoft.public.windowsupdate/msg/6cabe77f372924ae

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. Go to http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Anthony Speiser wrote:
My wife was updating her WindowsXP from sp1A to sp3. A message box came up
denying access to a "beethoven9.wma" file. When prompted, she chose to skip
the file, at which point the update stated it could not continue and began
to undo whatever it had done. When the computer restarted, a screen came up
with the message "Autochk not found", it hung there for 10 seconds or so
until a blue screen came up stating there was a fatal error.

I am not an expert on this stuff (obviously), but i have tried starting in
safe mode with same results, tried to repair Windows and reinstall Windows
from the original CD, both of which generate the message that setup cannot
find a hard disk.

Obviously, i would like to get this fixed, but if we have to buy a new hard
drive, will her data be recoverable from the old one?

thanks for any help


tony

.

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