Re: DVD & CD drives dissappeared

I went to the Microsoft website after I posted this and followed their
instructions of removing the upper and lower registry entries (your first
link). All is good now. Thanks for your reply.


"JS" <@> wrote in message news:uGpXXuASJHA.5900@xxxxxxxxxxxxxxxxxxxxxxx
You can no longer access the CD drive or the DVD drive:
or you get an error code 31
See: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529

XP does not recognize a DVD-RW disc
http://support.microsoft.com/kb/818733/en-us

Also:
Right click on the My Computer Icon on your desktop
and select Manage and select: Device Manager
(Or: Go to Start, then select 'Run' and in the Open field enter:
devmgmt.msc
then click on the OK button)

After the Device Manager window opens, click the "+" to expand the
DVD/CD-Rom drives option.
Next, right-click on the CD/DVD Drive(s) you are having problems with
and select: Uninstall.
You may be prompted to reboot your computer, do not reboot!
Instead shutdown the PC and remove the cable to the CD/DVD
drive or drives. Now with the drives disconnected, boot the PC.
Check that the CD/DVD devices are no longer listed in
Device Manager. Now power down the PC, reconnect your
CD/DVD drivers. Windows should discover the devices and
reinstall the drivers.

JS
http://www.pagestart.com


"Secret Squirrel" <SecretSquirrel@xxxxxxxxxxxxxxxxxxx> wrote in message
news:OarlY5$RJHA.1184@xxxxxxxxxxxxxxxxxxxxxxx
My CD and DVD drives suddenly disappeared. The only recent changes to my
system were the recent XP security update and connecting a Blackberry via
USB cable before I installed the software. It was the attempt to install
the software that revealed the missing drives.

They are still listed in the device manager with yellow ! next to them. I
removed them and rebooted and they were reloaded with the same ! next to
them.





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