Re: DVD & CD drives dissappeared

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Getting rid of the "Upper" and "Lower" Filters is the easiest way to get your drives back. I did it a month ago. Took all of 5 minutes!

Bill in Co. wrote:
Peter Foldes wrote:
Bill

You are kidding of course. Why on earth would somebody do that.

Uninstall a security update? What's the big deal. (nevermind, let's not argue over that one; "East is East and West is West, and ne'er the twain shall meet" - Mark Twain).

All that you
described will NOT delete his Upper and Lower filters which are now showing
up in the registry.

What "Upper and Lower Filters"?? Unless I misread this, he installed a MS "security update", and things went to hell. So a simple solution is to uninstall the update and roll back to a previous System Restore point. (Admitedly, if you have an issue with losing the security update, that's your own perspective, but it sure isn't mine. I don't take those in (I'm on dialup, and I also learned my lessons long ago on a few occasions in doing that, but that's another story).

And if he rolls back to a previous restore point, the newly added registry references you are referring to should be non-existent.

Unless I've missed something. If so, please tell me where.
Bill

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bill in Co." <not_really_here@xxxxxxxxxxxxx> wrote in message
news:eswYO4CSJHA.5344@xxxxxxxxxxxxxxxxxxxxxxx
Or he could just consider uninstalling that security update, rebooting, and
then using System Restore to restore to the previous restore point before
installing that update.

JS wrote:
You can no longer access the CD drive or the DVD drive:
or you get an error code 31
See: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529

XP does not recognize a DVD-RW disc
http://support.microsoft.com/kb/818733/en-us

Also:
Right click on the My Computer Icon on your desktop
and select Manage and select: Device Manager
(Or: Go to Start, then select 'Run' and in the Open field enter:
devmgmt.msc then click on the OK button)

After the Device Manager window opens, click the "+" to expand the
DVD/CD-Rom drives option.
Next, right-click on the CD/DVD Drive(s) you are having problems with
and select: Uninstall.
You may be prompted to reboot your computer, do not reboot!
Instead shutdown the PC and remove the cable to the CD/DVD
drive or drives. Now with the drives disconnected, boot the PC.
Check that the CD/DVD devices are no longer listed in
Device Manager. Now power down the PC, reconnect your
CD/DVD drivers. Windows should discover the devices and
reinstall the drivers.

JS
http://www.pagestart.com


"Secret Squirrel" <SecretSquirrel@xxxxxxxxxxxxxxxxxxx> wrote in message
news:OarlY5$RJHA.1184@xxxxxxxxxxxxxxxxxxxxxxx
My CD and DVD drives suddenly disappeared. The only recent changes to my
system were the recent XP security update and connecting a Blackberry via
USB cable before I installed the software. It was the attempt to install
the software that revealed the missing drives.

They are still listed in the device manager with yellow ! next to them. I
removed them and rebooted and they were reloaded with the same ! next to
them.


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