Re: DVD & CD drives dissappeared

Bill

You are kidding of course. Why on earth would somebody do that. All that you described will NOT delete his Upper and Lower filters which are now showing up in the registry.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bill in Co." <not_really_here@xxxxxxxxxxxxx> wrote in message news:eswYO4CSJHA.5344@xxxxxxxxxxxxxxxxxxxxxxx
Or he could just consider uninstalling that security update, rebooting, and
then using System Restore to restore to the previous restore point before
installing that update.

JS wrote:
You can no longer access the CD drive or the DVD drive:
or you get an error code 31
See: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529

XP does not recognize a DVD-RW disc
http://support.microsoft.com/kb/818733/en-us

Also:
Right click on the My Computer Icon on your desktop
and select Manage and select: Device Manager
(Or: Go to Start, then select 'Run' and in the Open field enter:
devmgmt.msc
then click on the OK button)

After the Device Manager window opens, click the "+" to expand the
DVD/CD-Rom drives option.
Next, right-click on the CD/DVD Drive(s) you are having problems with
and select: Uninstall.
You may be prompted to reboot your computer, do not reboot!
Instead shutdown the PC and remove the cable to the CD/DVD
drive or drives. Now with the drives disconnected, boot the PC.
Check that the CD/DVD devices are no longer listed in
Device Manager. Now power down the PC, reconnect your
CD/DVD drivers. Windows should discover the devices and
reinstall the drivers.

JS
http://www.pagestart.com


"Secret Squirrel" <SecretSquirrel@xxxxxxxxxxxxxxxxxxx> wrote in message
news:OarlY5$RJHA.1184@xxxxxxxxxxxxxxxxxxxxxxx
My CD and DVD drives suddenly disappeared. The only recent changes to my
system were the recent XP security update and connecting a Blackberry via
USB cable before I installed the software. It was the attempt to install
the software that revealed the missing drives.

They are still listed in the device manager with yellow ! next to them. I
removed them and rebooted and they were reloaded with the same ! next to
them.


.

Loading