Re: Install problems with sp2 and 2p3

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Hi. See below:

"Daave" wrote:

I fight it odd that the clean install worked with one disk but not the
other. Perhaps your XP Home w/ SP2 CD is faulty.

Brand new, never used.

At what point did you receive the message that the hard drive might be
corrupt? Using this page as a guide, did you perform all the steps to a
clean install properly?:

Screen pic #5 (or #11 from the instruction text) from the webpage below,
after chosing to format the partition for NTFS. It then shows a progress bar
that goes to 20, hangs, then shoots to 100% and displays the error message.

http://www.michaelstevenstech.com/cleanxpinstall.html

Note that in Step 15 when the PC reboots, it needs to boot off the hard
drive!

It reboots and if I don't remove the CD I just do NOT hit any key during the
"boot from CD" message, and it continues on to boot from the HD.

You should also determine the health of your hard drive. Go to the Web
site of the manufacturer and download their diagnostic. Oops, scratch
that; it looks like you already did that! Was this a CD that you
created? What is the make and model of the PC and the hard drive?

I have both the original Hitachi CD and also downloaded and burned the
latest diagnostic image from the Hitachi support site. I ran both with no
problems found. My computer is home grown using an Intel D815EFV motherboard
with Intel onboard graphics chipset, Intel 1GHz PIII processor and updated
BIOS and graphics drivers.


When you describe upgrading to SP2, you didn't describe how you did it.
I will refer you to Malke said earlier in this thread:

<quote>

Here are some links to information about troubleshooting SP2. Hopefully
they
are still active after all this time. Another thing you might try is to
install SP2 in Safe Mode and go immediately into Safe Mode after your
first
reboot.

Follow the Service Pack Installation Checklist -
http://www3.telus.net/dandemar/spackins.htm
SP2 links to OEMs - http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx
http://aumha.net/index.php?c=16 - Windows XP - Service Pack 2 - FAQs &
Best
Practices
http://www.kellys-korner-xp.com/xp_s.htm#sp2 - Windows SP2 Information,
Guidelines and Troubleshooting
http://www.michna.com/kb/WxSP2.htm#General
Troubleshooting SP2 for Windows XP - http://www.michna.com/kb/WxSP2.htm

</quote>

Upgrading to SP2 (or SP3 for that matter) is a big undertaking, and you
need to make sure you are doing it correctly. This includes making sure
your PC is free of malware (is it?) and disabling programs that may
interfere (such as antivirus programs). I prefer to configure a clean
boot before I apply a new Service Pack:

Again , after reformatting nothing is on the HD to interfere with the upgrade.


http://support.microsoft.com/kb/310353

My recommendations:

1. Perform a clean install, using the guide referenced above. Make sure
you disconnect all peripherals first. When the installation is complete,
install all the necessary drivers!

See my 1. below: I removed my sound card and disconnected all but the C:
drive.

2. Upgrade to SP2, using Malke's references.

3. Upgrade to SP3, using the references I previously cited:

http://www.iaps.com/windows-xp-sp3-installation-guidelines.html

http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx



walkerwj55 wrote:
The saga continues.

1. I did a clean install by removing my sound card, disconnecting the
other two HDs and floppy drive. I tried to install my new XP Home
with SP2 and after deleting and recreating the partition it would NOT
reforat the HD. It stated the HD might be corrupt.

2. I booted from the XP CD and ran CHKDSK fromthe recovery console.
It said it found no problems. I ran CHKDSK /P and when done said it
found some errors. I then ran the manufacturer's diagnostic CD and
both quick and advanced scans found no issues.

3. I then installed XP Gold, deleting and recreating the one and only
partition on the drive and Gold DID reformat the partition with no
problem. After that I ran the SP2 install and it failed. I read
through the windowsupdate file and there were many fatal errors
whereby the installer was looking for certain versions of files and
finding older versions of them.

4. Did all the above, but installed SP1a first. Install was
successful. I then relented and connected to the web and downloaded
all the updates prior to the SP2 install. After all the updates were
installed I ran SP2 from the web. The installation was successful,
however as stated previously, again it would not boot. It got all the
way to the black screen with the Windows XP splash and progress bar,
then rebooted back to the startup selection screen. After Safe Boot I
checked the windowsupdate file again and SP2 had no install errors.
After that I was not able to Safe Boot again.

I am at my wits end. Any thoughts?
Thanks.

"Daave" wrote:

Regarding Point #2, you probably would have saved yourself a lot of
aggravation had you performed a full clean install of XP Pro Gold
(which would have entailed deleting the partition) rather than what
sounds like a parallel install (which as you have experienced can be
messy) followed by upgrading to SP2 (bypassing SP1) and eventually
upgrading to SP3.

Regarding Point #4, you should consider not using NAV at all, which
can not only be a resource hog but can also interfere with upgrading
to a higher Service Pack level (as you have experienced). NOD32 has
a stellar reputation and there are a good-quality free antivirus
apps available: AntiVir and Avast.

Regarding Point #5, as has been pointed out earlier, the preferred
method of upgrading is as follows:

Gold -> SP2 -> SP3

Regarding Point #6, disabling NAV's real-time scanning function is
apparently not sufficient. You need to disable it *completely*, best
achieved by configuring a clean boot. Once the Service Packs are
applied, then the clean boot configuration may be undone. (Some have
had success doing the above in Safe Mode instead, but I personally
can't vouch for that method.)

Good luck this time around!


"walkerwj55" <walkerwj55@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:38606D8E-7B0C-4F48-8FFA-9AA2124C91CA@xxxxxxxxxxxxxxxx
Hi.
I'll try to recap what I have done to this point:

1. Because my kids so thoroughly infected the hard drive I couldn't
access
control panel and other necessary systems to effect repair or
cleaning. This
included the inability to boot to Safe Mode.

2. I tried a new install of XP Pro using my regular XP Pro CD by
installing
to the same drive but doing a full reformat prior to install (no, I
did not
delete the partition; I believe a full reformat would be
sufficient). However
my CD developed a defect which failed to install one file
(shell32.dll) which
killed the entire install process.

3. So I went to my university copy of XP Pro, reformated the drive
and successfully installed what you refer to as XP Gold (no SPs).

4. I installed NAV and Malwarebytes Anti-Malware software and ran
them on
the other two HDs to clean out all the infestations. I copied
nothing to the
new C: drive.

5. After failing to install SP2 and SP3, it was determined here
that I needed to have at least SP1. After failing to find SP1 I was
pointed to SP1a
which I found and successfully installed.

6. I recently tried to install SP2 again and the install went fine
until the
reboot, where Windows failed to start and I was relegated to the
boot option
screen. I booted into Safe Mode where I verified that I now had SP2
on the
system. I had disabled NAV Realtime scanning prior to the SP2
install. Again,
there were no install errors until the failed reboot.

7. I now reverted back to SP1 using a Restore point. I will attempt
to install SP3 using the CD I created with the iso image d/l'd from
the Microsoft website.

8. Regarding XP Home ed., I meant an 'un'used, new, sealed package I
received but never used in preference to XP Pro. My thoughts are if
the Gold
version is the culprit then then Home ed. might be the answer.

9. My computer is home grown using an Intel D815EFV motherboard with
Intel
onboard graphics chipset, Intel 1GHz PIII processor and updated BIOS
and
graphics drivers. The system also has SoundBlaster Pro 5.1 audio
card with
updated drivers.

10. Please note that I originally had XP Pro SP2 on this computer as
it was
required to run Microsoft Zune and Apple iTunes. However, the
computer originally had WIndows 2000 and was upgraded to XP Pro
(Hmmmm...).

Anywho, the SP3 install is underway and I will advise as to the
results.
Thanks again.

I will try this one move time. Thanks.

.

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