Re: Services won't start - nothing responds

Kelly,

I'm not sure that getting the drivers for the Unknown adapter will work, but
I will try it. I assume that since the printer won't work, and trying to
"Copy" files to a backup drive doesn't work, that even if I have the drivers
I won't be able to launch the update.

I can open files, like pictures and such, and then save them individually to
a backup drive, but not as a group using Windows Explorer. Nothing happens at
all.

BTW - I have posted the HiJack log to aumha and I might try
bleepingcomputers as well.

Thanks,
Albert

"Kelly" wrote:

Alberto,

Get the drivers from another system and save to either a pen drive or cd.

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Happy Birthday if today is your birthday!

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Alberto" <Alberto@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6C33B08C-A3F2-449E-8422-D76E3C6969EA@xxxxxxxxxxxxxxxx
Kelly,

At this time I won't be able to do anything since the services aren't
working I can't get on the Net to update the drivers or research the
Unknown.
I did try to update it a few weeks ago but failed. It seemed all else was
working at the time (although iTunes and Nokia applications were having
some
issues) so I didn't pursue it.

If you know of any malware or other reason why most of my services will no
longer start, let me know.

Thanks,
Albert

"Kelly" wrote:

Alberto you need to address the unknown network adapter, first. Go to
the
website of your system manufacturer then select make, model and OS.
Scroll
down to find the network drivers. If this card is an add-on either use
the
cd, etc that came with it or download the drivers via the net.

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Happy Birthday if today is your birthday!

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Alberto" <Alberto@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C0A729FA-D604-4669-91FA-AA64D15D0E42@xxxxxxxxxxxxxxxx
Gerry,

Device Mgr looks OK. Nothing different from a month ago. There is an
Unknown
Network Adapter with the yellow exclamation, but that was there before.

I cannot print, nor connect to the internet, so I can't copy/paste the
Event
Viewer; I will have to write it out here.

Under Security I have 3 events -
Falure Audit 11/2/08 Security Policy Change #615 Network Service
Same on 11/1/08
Same on 10/28/08

Under System I have many events-
Error Service control Manager 7023 (Only 1 day is listed 11/2/08 and
most
of
the errors are this one).
Error PlugPlay Manager 12 (5 instances)
Error UPS 2481 (1 instance)

I cannot get any info when dbl-clicking or Rt-click and try to open
Properties

Is there a way to use Recovery Console?

"Gerry" wrote:

Alberto

I had System File Checker in mind but given the lack of a CD that is
not
practical.

What errors appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer relating to the last boot
in
normal mode . No Information Reports or Duplicates please. Indicate
which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Alberto wrote:
Gerry,

I have an eMachines T3504 which started with SP1 I believe and was
updated to SP2 through a download. I do not have a CD that came with
this computer, only the restore disk. I am trying to avoid doing a
Restore - I did it once and a few minor things got changed and I
don't have all the original program CD's for a number of
applications.

I do have an XP CD from an older computer, but I am pretty sure it
is
also SP1.

What were you thinking?

"Gerry" wrote:

Alberto

What do you have by way of of a Windows XP CD? Does it contain the
SP2 update?

What is your computer make and model?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Alberto wrote:
Windows XP Home SP2 - I tried to solve an issue with Cryptographic
services not being able to start by using KB Article 931852, and
after deleting Catroot2 and renaming many of the DLL's and then
renaming the Software Distribution folder I couldn't get any of
the
services to start, and of course now have no internet connection.
I am using another computer in the home to try to solve this
issue.
I tried to find a restore point, but Msconfig won't let me find
one.
It tells me to restart the computer and launch System Restore
again.
That does nothing.
I tried changing the names back and then registering the DLL's but
still no luck.I've tried safe mode, safe mode w/networking, LKGF
but
I can't get it to work.
I've done all this after 2 days of antivirus, antispyware cleanup.
The last step was going to be Hijack This, but I thought I would
try
to fix the Cryptographic service one last time.
Help Please!






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