RE: Computer Will Not Start





"icart89" wrote:



"nass" wrote:



"icart89" wrote:



"nass" wrote:



"icart89" wrote:



"nass" wrote:



"icart89" wrote:

I was on my computer playing a game, (PC game, not online) and it loaded slow
on a particular item(downloaded online) I clicked on. I assumed it froze on
me although the hour glass was still spinning so I click 'Ctrl Alt Delete' at
once to end the task for the game. It didn't show so I pressed it several
more times. After a while the item from the game finally loaded. But the game
went very slow so I exited the game. However, I couldn't exit properly
because the task window said it was 'Not REsponding' so I had to shut my
computer off myself by holding down the power button until it shut down.
After a few seconds I turned it back on. I got a black screen telling me that
windows did not start properly. It also gave me options to choose from:

"(something....) Configuration"
"Start Windows Normally"

It said a lot more but I don't remember all of it. At the bottom of the
screen it gave me about 26 seconds before it said it was going to start.

I tried all options that were there. I even waited pass the 26 seconds
several times. If I'm not being very clear please let me know. Or if you do
know what the problem is, please respond.

Thank you for reading,
Traci

Restart in Safe Mode by tapping the F8 on start
Up until you get the Boot up options and select Safe Mode.

In safe Mode click Start >> All programs >> Accessories >> System Tools >>
System Restore and pick up a Restore point to restore your system.
It will do the reboot and the rstore will procedure pay attention to it and
see if it was successful or not.

Or Try the Last Good known Configuration Options.
Did you get the CD out from the Drive?
HTH,
nass
---
http://www.nasstec.co.uk



I tried the Safe Mode thing but I couldn't follow your exact directions so I
did what was similar. As the computer started I tapped the F8 key like you
said. I got new options from the usual black screen. Using the up and down
arrow keys I went to safe mode then saw an option that said 'Windows Recovery
Console...' I clicked on it and I got a blue screen saying at the top 'A
problem has been detected and Windows will shut down to prevent damage to
your computer'.
Beneath it it says: UMOUNTABLE_BOOT_VOLUME.

It also says if this is the first time I received this message(which it is)
to restart my computer. If I see it again something hasn't been installed
proerly or I may have to uninstall something.

So I;m not sure if it worked.

Yes I've tried the Last Known Good Configuration and the CD is not in the
computer.

I hope you continue your help.
TRaci

Traci
Try to log into Safe Mode and then click Start >> All programs >>
Accessories>> System Tools >> System Restore and restore to an earlier point!
Getting into Windows Safe Mode
http://bertk.mvps.org/html/safemode.html

Error Message when you restart your computer: UMOUNTABLE_BOOT_VOLUME.

http://support.microsoft.com/kb/297185
http://support.microsoft.com/kb/555302

How to recover from a corrupted registry that prevents Windows XP from
starting
http://support.microsoft.com/kb/307545
HTH,
nass
---
http://www.nasstec.co.uk



First off, thank you so much for not giving up on me yet.

Okay, I clicked on the first link you provided and was following the
directions until I came across some differences.

The instructions said to tap F8, then click Safe Mode. From there I'm
supposed to click on Microsoft Windows XP Professional. I'm supposed to see
some files load and it should take me to the administration account where i
enter a password or not if I didn't set one.

On my computer I do not have that option. Instead it says:
Windows XP Media Center
Windows Recovery Console

I clicked on Windows XP Media Center and some files loaded. However it did
not take me to the blue administrator account screen where I could log in. It
took me back to the original black screen, which you would get without
tapping F8.

I took a look at the alternative method but it seems you need to get in the
computer for that. My computer doesn't load to the desktop so I can't click
on start or anything. The most it goes is to the Windows XP Professional
loading screen(black screen with a short loading bar beneath it) then from
there, my computer sort of resets itself(taking me back to the original black
screen).

Looking forward to your reply,
Traci

Try to use Recovery Console to run the chkdsk /r from the RC.

CHKDSK /R

Or this Coomand
bootcfg /rebuild
FIXBOOT
FIXMBR

Does the above help?
If it doesn't I will querry the HDD health by running the HDD manufacturer
diagnostic tools and the RAM sticks.

<Q>
Available commands within Windows Recovery Console
The following commands are available within the Windows Recovery Console.
The commands are not case-sensitive.

Warning Some of these commands can make your system inoperable. Read the
whole explanation of any command before you enter it onto the command line.
Seek the advice of a support professional if you have any questions or
concerns about a particular command.
HELP
Use the help command to list all the following supported commands:

attrib del fixboot more set
batch delete fixmbr mkdir systemroot
bootcfg dir format more type
cd disable help net
chdir diskpart listsvc rd
chkdsk enable logon ren
cls exit map rename
copy expand md rmdir


ATTRIB
Use the attrib command together with one or more of the following parameters
to change the attributes of a file or a folder:
-R
+R
-S
+S
-H
+H
-C
+C
Notes
+ Sets an attribute
- Resets an attribute
R Read-only file attribute
S System file attribute
H Hidden file attribute
C Compressed file attribute

You must set or clear at least one attribute.

To view attributes, use the dir command.
BATCH
batch inputfile [outputfile]
Use this command to run commands that are specified in a text file. In the
command syntax, inputfile specifies the text file that contains the list of
commands to be run, and outputfile specifies the file that contains the
output of the specified commands. If you do not specify an output file, the
output appears on the screen.
BOOTCFG
Use this command for boot configuration and recovery. This command has the
following options:
bootcfg /add
bootcfg /rebuild
bootcfg /scan
bootcfg /list
bootcfg /disableredirect
bootcfg /redirect [portbaudrate] | [useBiosSettings]
Examples:
bootcfg /redirect com1 115200
bootcfg /redirect useBiosSettings
You can use the following options:
/add Adds a Windows installation to the boot menu list.
/rebuild Iterates through all Windows installations so that you can specify
which installations to add.
/scan Scans all disks for Windows installations and displays the results so
that you can specify which installations to add.
/default Sets the default boot entry.
/list Lists the entries already in the boot menu list.
/disableredirect Disables redirection in the boot loader.
/redirect Enables redirection in the boot loader, with the specified
configuration.
CD and CHDIR
Use the cd and chdir commands to change to a different folder. For example,
you can use the following commands:
Type cd .. to change to the parent folder.
Type cd drive: to display the current folder in the specified drive.
Type cd without parameters to display the current drive and folder.
The chdir command treats spaces as delimiters. Because of this, you must put
quotation marks ("") around a folder name that contains a space.The following
is an example:
cd "\windows\profiles\username\programs\start menu"
The chdir command works only in the system folders of the current
installation of Windows, in removable media, in the root folder of any hard
disk partition, or in the local installation sources.
CHKDSK
chkdsk drive /p /r
The chkdsk command checks the specified drive and repairs or recovers the
drive if the drive requires it. The command also marks any bad sectors and it
recovers readable information.

You can use the following options:
/p Does an exhaustive check of the drive and corrects any errors.
/r Locates bad sectors and recovers readable information.
Note If you specify the /r option, the /p option is implied. When you
specify the chkdsk command without arguments, the command checks the current
drive with no options in effect.

When you run the chkdsk command, you must use the Autochk.exe file. CHKDSK
automatically locates this file in the startup folder. If the Command Console
was preinstalled, the startup folder is typically the Cmdcons folder. If
CHKDSK cannot find Autochk.exe in the startup folder, CHKDSK tries to locate
the Windows installation disc. If it cannot find the installation media,
CHKDSK prompts you for the location of the Autochk.exe file.
CLS
Use this command to clear the screen.
COPY
copy source destination
Use this command to copy a file. In the command syntax, source specifies the
file to copy and destination specifies the folder or file name for the new
file. You cannot use wildcard characters indicated by an asterisk (*), and
you cannot copy a folder. If you copy a compressed file from the Windows
installation disc, the file is automatically decompressed while it is copied.

The source of the file can be removable media, any folder in the system
folders of the current Windows installation, the root of any drive, the local
installation sources, or the Cmdcons folder.

If destination is unspecified, the default destination is the current
folder. If the file already exists, you are prompted whether you want the
copied file to overwrite the existing file. The destination cannot be
removable media.
DEL and DELETE
del drive: path filename
delete drive: path filename
Use this command to delete a file. In the command syntax, drive: path
filename specifies the file that you want to delete. The delete command works
only in the system folders of the current Windows installation, in removable
media, in the root folder of any hard disk partition, or in the local
installation sources. The delete command does not accept wildcard characters.
DIR
dir drive: path filename
Use this command to display a list of files and subfolders in a folder. In
the command syntax, drive: path filename specifies the drive, folder, and
files to list. The dir command lists all files, including hidden files and
system files. Files can have the following attributes:
D Directory
H Hidden file
S System file
E Encrypted
R Read-only file
A Files ready for archiving
C Compressed
P Reparse point
The dir command works only in the system folders of the current Windows
installation, in removable media, in the root folder of any hard disk
partition, or in the local installation sources.
DISABLE
disable servicename
Use this command to disable a Windows system service or a driver. In the


Try to chnage the Boot up option for which device to start in the BIOS and
make the CD the first Boot device then your HDD and see if that will help.
If it will not help then your HDD health should be questioned by running a
test or just back up the data by Hooking it up as slave to another machine
and rescue the data and time for another HDD or new machine, sorry for bad
news!
HTH,
nass
---
http://www.nasstec.co.uk

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