Re: Someone help please

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Nass the monitor goes blank before she even gets to the windows interface so she I not going to be able to click the Start button>all Programs etc.

I agree about installing the drivers for the motherboard and, indeed, the video drivers but currently this problem is also happening just after accepting the option for safe mode. Windows is using generic legacy drivers at this point. If it were a driver problem I wouldn't expect the problem to arise using the generic legacy driver.

While I have suggested a re-install of XP it still may be possible that the monitor or video card is at fault. The only possible way of discounting this is to try using another monitor/video card to see if the same thing happens.


--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..


"nass" <nass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:427D4DDE-15FF-4309-910B-7B60FCAF7591@xxxxxxxxxxxxxxxx


"MOM of 9" wrote:



"MOM of 9" wrote:

>
>
> "John Barnett MVP" wrote:
>
> > When does the screen blank out? When you first turn it on or when it > > tries
> > to load windows?
> >
> > 1/ Have you checked the connection from your graphics card (at the > > back of
> > the pc) to your monitor?
> >
> > 2/ Is the monitor 'on' switch illuminated showing that power is > > getting to
> > the monitor?
> >
> > When you switch your PC on (with the monitor switched on) if > > everything is
> > working you should see text appear on he screen (the BIOS > > information) can
> > you see this?
> >
> > If you can see the text and the monitor is actually going blank when > > it
> > starts to load Windows you can always try removing service pack 2 > > from safe
> > mode. To do this switch your pc and monitor on, when the BIOS text > > appears
> > keep tapping the F8 key until a menu appears. When the menu appears > > you
> > should see the Safe Mode option. Select this and press Enter. Select > > the
> > administrator account and type in your password (if you haven't set a
> > password then just press enter to gain access) Once in safe mode go > > to
> > control panel, click the add/remove programs and look for service > > pack 2.
> > Click on the service pack 2 option and it should uninstall.
> >
> > XP is now on Service Pack 3 which you could have downloaded and > > installed
> > instead of SP2.
> >
> > -- > >
> > -- > > John Barnett MVP
> > Windows XP Associate Expert
> > Windows Desktop Experience
> >
> > Web: http://xphelpandsupport.mvps.org
> > Web: http://vistasupport.mvps.org
> > Web: http://www.silversurfer-guide.com
> >
> > The information in this mail/post is supplied "as is". No warranty of > > any
> > kind, either expressed or implied, is made in relation to the > > accuracy,
> > reliability or content of this mail/post. The Author shall not be > > liable for
> > any direct, indirect, incidental or consequential damages arising out > > of the
> > use of, or inability to use, information or opinions expressed in > > this
> > mail/post..
> >
> >
> > "MOM of 9" <MOM of 9@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:96512669-019B-4E5C-B036-BCFFFEFEF32A@xxxxxxxxxxxxxxxx
> > > I installed a bigger hard drive on my kids computer, Reinstalled > > > Windows
> > > XP
> > > Home
> > > Worked great, got inernet working fine, So I decided I should > > > update the
> > > service pack 2. After downloading SP2 & installing it the computer > > > said
> > > it
> > > needed to restart.
> > > Now the monitor screen is totally blank. Is there someway to > > > restore the
> > > computer to before I loaded the service pack 2 without using a > > > screen? Or
> > > is
> > > there something else I can do? Thank you
> >
> I tried to download & install sp3 1st but the computer told me there > was
> an earlier version or something to that effect so it wouldn't let it
> download. Si I thought I should down load SP2 1st then maybe it would > take
> sp3.
> The screen is blank graphics worked fine before download & yes green
> monitor light is on. Thank you

Hello John,
I started the computer . Pressed F8 with keyboard with a blank screen &
menu for BIOS appeared. I set it to safe mode. Windows XP sign /logo
appeared like it going to start in safe mode, But the screen went blank
again, nothing.
I can turn the computer off, and it repeats what I have said above.
So I know its not the monitor. Any other ideas to get SP2 off or restore to
a certain point? Without a monitor?
I also tried the bios screen where it gives the option to restore windows
to a prior configuration that works. The screen went also blank for that.
Thank you

Try Last Good known Configuration and then try System Restore by doing this:
click Start >> All programs >> Accessories >> System Tools >>
System Restore and pick up a Restore point to restore your system.
It will do the reboot and the rstore will procedure pay attention to it and
see if it was successful or not.

You siad you install XP on it? I will take it it is clean install! Did you
install the Motherboard drivers and one of then the Graphic Driver for your
Display Graphic Card?
HTH,
nass
---
http://www.nasstec.co.uk

.

Relevant Pages

  • Re: OT: my new PC rocks!!
    ... I'm alright with this because I kept the big monitor box (because it's ... that Windows may recognise "plug and play" monitors better...but, ... X-Windows really needs one simple-ish addition (which was originally ... Red Hat use "MD5 sums" on all of the ISO images for you to ...
    (alt.lang.asm)
  • Re: Someone help please
    ... 1/ Have you checked the connection from your graphics card (at the back of ... 2/ Is the monitor 'on' switch illuminated showing that power is getting to ... starts to load Windows you can always try removing service pack 2 from safe ... Any other ideas to get SP2 off or restore to ...
    (microsoft.public.windowsxp.general)
  • Re: Someone help please
    ... On these bases I gave the Instructions for System Restore, ... I agree about installing the drivers for the motherboard and, indeed, the ... monitor or video card is at fault. ... Windows XP Associate Expert ...
    (microsoft.public.windowsxp.general)
  • Re: Computer problem - Screen magnifies everything
    ... >>> involved the monitor, not Windows. ... >> drivers for the card and it's using the default windows drivers. ... in the Windows display driver or in the hardware for the video card. ...
    (alt.usage.english)
  • [kde] Re: How do I remove the "new activity" item from the desktop?
    ... I can't see the point of having any icons on the desktop. ... The bottom monitor is my "work" monitor, where I often run dual half- ... maxed windows all accessible, clicking in say akregator to open a browser ... in the screenshot, the only plasmoid on it is the comic strip plasmoid, ...
    (KDE)