Re: Someone help please

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance





"MOM of 9" wrote:



"MOM of 9" wrote:



"John Barnett MVP" wrote:

When does the screen blank out? When you first turn it on or when it tries
to load windows?

1/ Have you checked the connection from your graphics card (at the back of
the pc) to your monitor?

2/ Is the monitor 'on' switch illuminated showing that power is getting to
the monitor?

When you switch your PC on (with the monitor switched on) if everything is
working you should see text appear on he screen (the BIOS information) can
you see this?

If you can see the text and the monitor is actually going blank when it
starts to load Windows you can always try removing service pack 2 from safe
mode. To do this switch your pc and monitor on, when the BIOS text appears
keep tapping the F8 key until a menu appears. When the menu appears you
should see the Safe Mode option. Select this and press Enter. Select the
administrator account and type in your password (if you haven't set a
password then just press enter to gain access) Once in safe mode go to
control panel, click the add/remove programs and look for service pack 2.
Click on the service pack 2 option and it should uninstall.

XP is now on Service Pack 3 which you could have downloaded and installed
instead of SP2.

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

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"MOM of 9" <MOM of 9@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:96512669-019B-4E5C-B036-BCFFFEFEF32A@xxxxxxxxxxxxxxxx
I installed a bigger hard drive on my kids computer, Reinstalled Windows
XP
Home
Worked great, got inernet working fine, So I decided I should update the
service pack 2. After downloading SP2 & installing it the computer said
it
needed to restart.
Now the monitor screen is totally blank. Is there someway to restore the
computer to before I loaded the service pack 2 without using a screen? Or
is
there something else I can do? Thank you

I tried to download & install sp3 1st but the computer told me there was
an earlier version or something to that effect so it wouldn't let it
download. Si I thought I should down load SP2 1st then maybe it would take
sp3.
The screen is blank graphics worked fine before download & yes green
monitor light is on. Thank you

Hello John,
I started the computer . Pressed F8 with keyboard with a blank screen &
menu for BIOS appeared. I set it to safe mode. Windows XP sign /logo
appeared like it going to start in safe mode, But the screen went blank
again, nothing.
I can turn the computer off, and it repeats what I have said above.
So I know its not the monitor. Any other ideas to get SP2 off or restore to
a certain point? Without a monitor?
I also tried the bios screen where it gives the option to restore windows
to a prior configuration that works. The screen went also blank for that.
Thank you

Try Last Good known Configuration and then try System Restore by doing this:
click Start >> All programs >> Accessories >> System Tools >>
System Restore and pick up a Restore point to restore your system.
It will do the reboot and the rstore will procedure pay attention to it and
see if it was successful or not.

You siad you install XP on it? I will take it it is clean install! Did you
install the Motherboard drivers and one of then the Graphic Driver for your
Display Graphic Card?
HTH,
nass
---
http://www.nasstec.co.uk

.



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