Re: Windows XP Pro will not boot up
- From: Bob Johnson <BobJohnson@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 15 Oct 2008 16:11:01 -0700
I already have my data files backed up. I did a chkdsk and it did find at
least 1 error but that did not help the problem (I ran it twice).
Unfortunately, I do not have an Emergency Repair Disk, can I create one from
another computer?
If I do a new install without reformatting will the data files still be there?
Thank you.
"Gerry" wrote:
Bob.
Do you have data files you need to recover? You need to resolve this
issue first. You may be able to recover the data by placing the hard
drive in another computer as a second (slave) drive and use the the
operating system from that computer to back up your data to removable
media. An alternative is to place the hard drive in an external cradle,
connect it to another computer and back up your data to removable media.
Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms797160.aspx
0xC0000218: UNKNOWN_HARD_ERROR
A necessary Registry hive file couldn't be loaded. The file may be
corrupt or missing (requiring either an Emergency Repair Disk or a
Windows reinstallation). The Registry files may have been corrupted
because of hard disk corruption or some other hardware problem. A driver
may have corrupted the Registry data while loading into memory, or the
memory where the Registry is loading may have a parity error (turn off
the external cache and check the physical RAM).
Source: http://aumha.org/a/stop.htm
Do you have an Emergency Recovery Disk?
http://en.wikipedia.org/wiki/Emergency_Repair_Disk
What do you have by way of a Windows XP CD? I think you will have to do
a new install of Windows XP.
I cannot say if it has been caused by a damaged hard drive. When you
tried chkdsk did it complete the process?
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Bob Johnson wrote:
I ended up taking a digital picture of the screen. The error message
is
Stop: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
\SystemRoot\System32\Config\Software
or its log or alternate.
It is corrupt, absent, or not writable.
Beginning dump of physical memory
Physical memory dump complete.
I have tried Article ID 830084 and checkdisk did find and repair at
least 1 error but that did not fix the problem. I have seen it
suggested that I could try Article ID 307545 but it warns not to use
it if using an OEM operating system. I am using an OEM O/S. Any other
suggestions or is it probably a damaged hard drive?
"Gerry" wrote:
Bob
Please post the complete Stop Error ( BSOD) Report.
Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.
Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.
An alternative is to keep pressing the F8 key during Start-Up and
select option - Disable automatic restart on system failure.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Bob Johnson wrote:
I changed a fan in my computer and now it will not boot up. I tried
Safe mode and Last known good configuration, but nothing works. It
appears to be booting then a blue screen appears but it disappears
so quickly I cannot read what it says. Is there any way to freeze
the screen at that point? Does anyone have any other suggestions?
Thank you.
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