RE: Visual C++ Runtime Library error



"Autoruns for Windows" is a great little tool! I found the executable that's
automatically being invoked and turned it off, so at least the error emssage
will go away.

Yes, I have an earlier Record Now. I have no Norton products. Going to
veritas.com actually takes one to Symantec.com and there is no place to ask
for help with Record Now or Veritas Update Manager.
--
Long Shadows


"nass" wrote:



"Long Shadows" wrote:

Thanks for responding. However, the suggestions did not help.

-- I regularly (every few days) delete temp files and cookies. But I did it
again, with no change.
-- I unchecked "enable 3rd party extensions" and disabled all add-ons that
were labeled as unverified or didn't show a status. Restarted the browser.
Still got the error.
-- My computer is automatically scanned daily for malware, spyware, and
viruses by Trend Micro Internet Security, which software is checked for
updates every 3 hours. I did not believe it was necessary to do any
additional scans. I have had no malware or viruses found during the weeks
I've been seeing this error message.

I believe (although I have no proof except coincidence) that the problem is
an incompatability with my "old" version of Record Now (CD-burning software),
specifically, the function of checking for updates, and XP"s SP3. I would be
happy if someone could tell me either where to download a current,
SP3-compatible version of Record Now (which I'm afraid doesn't exist) or how
to turn off some sort of automatic check-for-updates that Record Now is
apparently doing every time my computer restarts. I don't know what Visual
C++ Runtime Library is or what it does, but it's clear that the software that
runs into problems with it is Record Now and it's only the check-for-updates
aspect of the software.

Thanks for any help.

--
Long Shadows

sgtray.exe is not part of Record Now5 but it is part of backup software
belong t Veritas and you can find it bundled with Norton product because
Norton bought the company in 2005 unless you have an earlier product!
http://www.veritas.com

You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C\Programm Files\VERITAS Software\Update Manager\sgtray.exe "

HTH,
nass
---
http://www.nasstec.co.uk

.



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