Re: Whats causing this?



Hi Vanguard,

I have some information of how the setup is at present, please could you
share your thoughts.

As requested this is a short description on the problems
encountered so far with the new Avocent Cybex SwitchView SC140's.

Initially we hooked up the KVM in two separate areas consisting of:

1 x machine (XP Pro)
1 x Machine (Windows NT4)

Cables:
1 x 26 pin to VGA/PS2
1 x 26 pin to VGA/USB
1 x VGA to VGA

Adapter:
1 x VGA to DVI

Peripherals:
1 x USB Keyboard
1 x USB Mouse

After installing the equipment in the correct manner (power to the KVM
supplied by the two base units) we found that the Keyboard (KB) and Mouse
worked fine on XP but on NT4 only the KB worked correctly with no clicking
actions available on the mouse (we could still move the cursor around the
screen). These symptoms were present on the second installation as well.

Next we tried the configuration with the KVM powered by its own power
adaptor but with the same results.

The next step we took was to take out the USB KB and mice and replace
them with PS2 KB's and Mice but with the same fault.

After reporting the fault the Technicians/Engineers were present to fault
find, signed on as the local administrator the engineers attempted to alter
the configuration but with no joy.

Our next step was to install the KVM onto a stand alone laptop with Windows
NT4, similar symptoms were present for this setup. The KB worked, at first,
in this setup with the Mouse producing the same error, after re-booting the
laptop the KB and Mouse attached to the KVM controller did not work at all.
At this point we stopped the trial. Tests were made with the KVM powered by
its own power source and off of the laptop.

If you can help in any way that would be great.


--
Flinty


"VanguardLH" wrote:

Peter F wrote:

Hi Vanguard,

All the Legacy PC's are ps/2 ports. Hope that helps.

I'd try following scenarios:

- Use the USB cable set between the KVM and legacy host. On the end of
the USB mouse cable, use a USB-to-PS2 adapter (lots of USB mice come
with this adapter to connect them to a PS/2 port). If that works,
you'll use the USB cable sets on all KVM ports whether they go to new or
legacy hosts but the legacy hosts will need the adapter for the mouse to
connect to the PS/2 port.

- Use a PS/2 cable set between the KVM and legacy hosts. Use a PS/2
mouse on the console input port. If this works, see if the USB cable
sets between the KVM and new hosts still work.

.



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