Re: SP3 network printer problem
- From: John McGaw <nowhere@xxxxxx>
- Date: Thu, 02 Oct 2008 17:34:26 -0400
Pat Coleman wrote:
Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on the network.
Upgraded to SP3 and there seems to be a permission problem printing to the network printer. - it wont print.
Getting a printer error id = 20 in the event viewer every time I try to print a test page.
On the xp client, can see the printer in the printer box, I can uninstall and reinstall it, can view its properties byt can not print a test page.
Instant error as soon as I press 'print test page' - can not print to printer - see network administrator.
I have looked at all the basic settings and they appear fine.
Only happened after upgraded to xp sp 3
Pat
Can't speak specifically about that model but I found that SP3 broke my Dell 3100CN pretty thoroughly. My problem was that I could print through the PCL drivers but not through the PostScript ones and those where I had finally managed to get things like envelope printing to work. I uninstalled SP3 and reinstalled it twice just to be absolutely sure that it was the problem.
The fix was to get the newest drivers from the Dell site. Be forewarned: they don't make it at all clear what new versions are available. At least I looked several times before I found a version that was newer than the existing ones but that did the trick. I also installed the new printer firmware although that didn't really apply to the printing problem.
John McGaw
http://johnmcgaw.com
.
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