Re: WinXP SP3 system hangs on standby or hibernate
- From: "Neil Harrington" <not@xxxxxxxxxx>
- Date: Wed, 1 Oct 2008 09:09:31 -0400
Thanks again!
"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:%23Mq7F%23xIJHA.4144@xxxxxxxxxxxxxxxxxxxxxxx
I will try opening a "free support incident" as you suggest, when I can
figure out how to do that.
Since you're a US resident see:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
Neil Harrington wrote:
Unfortunately I can't follow the instructions on that page. My network
connection is a D-Link wireless adapter; I can follow the instructions up
to
"Click the General tab, and then click Configure," but there is no Power
Management tab after that, and nothing else that offers the "Allow the
computer to turn off this device to save power" check box.
I will try opening a "free support incident" as you suggest, when I can
figure out how to do that. Thanks.
"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:endRxcpIJHA.468@xxxxxxxxxxxxxxxxxxxxxxx
Ignore the KB's subject or open a free support incident.
Neil Harrington wrote:
PA Bear, thanks, but neither of those is my problem. I can't get *into*
standby or hibernation with that WinXP SP3 computer -- there's no error
message of any kind, it just tells me "preparing to stand by ..." or
"preparing to hibernate ..." as the case may be, and hangs.
Neil
"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:u6vNfpmIJHA.4280@xxxxxxxxxxxxxxxxxxxxxxx
A Windows XP SP3-based computer loses wireless connectivity when it
resumes
from standby or from hibernation, or you receive an error message when
you
try to put the computer in standby or in hibernation:
http://support.microsoft.com/kb/951447
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
and
e-mail support is available only in the United States and Canada. Go
to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
"Windows
XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Neil Harrington wrote:
The system, a recent build, is as follows:
Biostar TF7025-M2 (aka N68SA-M2T)
GeForce 7025/NF630a chipset
Athlon 64 X2 3600+
2 GB DDR2
Nvidia GeForce 8600 GT
WD 160GB hard drive
WinXP Home v.2002 updated to SP3
Whenever I try to go into standby, I get the message "preparing to
stand by ..." but the system just hangs.
Changing standby in the BIOS from S1 to S3 makes no difference.
I've enabled hibernation in Power Options but that doesn't work
either.
When
I try to go into hibernation I just get "preparing to hibernate ..."
and
the
system hangs again.
Everything in the power management section of BIOS looks okay to me,
the
system has been doing this since it was all defaults and I don't see
anything there likely to change it. So it looks like a Windows
problem.
I found that Microsoft has a hotfix for this problem here:
http://support.microsoft.com/kb/952117
This replaces the ndis.sys and ndiswan.sys files with newer versions
(different versions for SP2 and SP3). I downloaded and ran it, it
replaced
the files all right but only made things a little worse -- gave me a
blue
screen stop error when I tried standby in S1 mode. In S3 and S4
(hibernate)
it just hung the computer as before. So I restored the original
files.
Can anyone help?
.
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