Re: WinXP SP3 system hangs on standby or hibernate

A Windows XP SP3-based computer loses wireless connectivity when it resumes from standby or from hibernation, or you receive an error message when you try to put the computer in standby or in hibernation:
http://support.microsoft.com/kb/951447

Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. Go to http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Neil Harrington wrote:
The system, a recent build, is as follows:

Biostar TF7025-M2 (aka N68SA-M2T)
GeForce 7025/NF630a chipset
Athlon 64 X2 3600+
2 GB DDR2
Nvidia GeForce 8600 GT
WD 160GB hard drive
WinXP Home v.2002 updated to SP3

Whenever I try to go into standby, I get the message "preparing to
stand by ..." but the system just hangs.

Changing standby in the BIOS from S1 to S3 makes no difference.

I've enabled hibernation in Power Options but that doesn't work either. When
I try to go into hibernation I just get "preparing to hibernate ..." and the
system hangs again.

Everything in the power management section of BIOS looks okay to me, the
system has been doing this since it was all defaults and I don't see
anything there likely to change it. So it looks like a Windows problem.

I found that Microsoft has a hotfix for this problem here:

http://support.microsoft.com/kb/952117

This replaces the ndis.sys and ndiswan.sys files with newer versions
(different versions for SP2 and SP3). I downloaded and ran it, it replaced
the files all right but only made things a little worse -- gave me a blue
screen stop error when I tried standby in S1 mode. In S3 and S4 (hibernate)
it just hung the computer as before. So I restored the original files.

Can anyone help?

.

Relevant Pages

  • Stop Error on Windows XP 32-bit
    ... I also get the error message: ... After you wake a Windows XP-based computer from standby or from hibernation, ... This problem occurs if you remove a USB device when the computer is on ...
    (microsoft.public.windows.mediacenter)
  • Re: Another Sevice Pack 3 question
    ... A Windows XP SP3-based computer loses wireless connectivity when it resumes from standby or from hibernation, or you receive an error message when you try to put the computer in standby or in hibernation: ...
    (microsoft.public.windowsxp.general)
  • Re: Stop Error on Windows XP 32-bit
    ... How to troubleshoot a Stop 0x0000007E error in Windows XP ... After you wake a Windows XP-based computer from standby or from hibernation, you may receive the following error message: ... This problem occurs if you remove a USB device when the computer is on standby or in hibernation. ... When the computer wakes from standby or from hibernation, the USBHUB driver checks the device object for the USB device. ...
    (microsoft.public.windows.mediacenter)
  • Re: after sp3 saga
    ... The KB title includes the words "or you receive an error message when you try to put the computer in standby or in hibernation" and I did say to ignore the title. ... XP" then select "Windows XP Service Pack 3" ...
    (microsoft.public.windowsupdate)
  • XP shuts down after a bit, not virus, has me stumped...
    ... Hibernation - kill it from Screen savers/Power/Hib tab -- ... I ONLY recommend the use of Standby on a laptop with a user ... and needs the full shutdown process to ... I NEVER recommend hibernation. ...
    (microsoft.public.windowsxp.perform_maintain)
Loading