Re: ntbackup problem with Outlook Express dbx files after XP SP3
- From: "Pegasus \(MVP\)" <I.can@xxxxxxxxxx>
- Date: Wed, 3 Sep 2008 00:16:48 +0200
I am quite aware that some of your backup jobs run as you expect them
whereas others don't, depending on your selection of folders to be backed
up. What I'm trying to get across is an understanding of the elements that
play an important role in every run of ntbackup.exe. They are:
1. The exact command line that gets executed. If you don't know what it is,
make the job execute at some later time (e.g. tomorrow), then examine its
command line that is now visible in the Task Scheduler (which is accessible
via the Control Panel). Your OE files might not get backed up because
"Shadow Copy" is no longer enabled. The command line would tell me straight
away. It would also tell me where you're backing up to. Maybe your
destination cannot hold the amount of data you're trying to back up.
2. The file/folder selections. They are written into a Unicode file located
in your profile folder and having a .bks extension. I have seen backup jobs
fail because this file got turned into an ASCII file.
3. The backup log. It is a file backup??.log buried deep inside your profile
folder, numbered from 01 to 10 (I think).
4. The Event Logger. You can examine it with the command eventvwr.exe.
Unless you provide the relevant details of the above elements I am unable to
offer anyting other than guesses about the cause of your problem. The batch
file I proposed in my previous reply will tell me two important things:
a) If and when the backup job started.
b) If and when the job ended.
If all this sounds too hard then you may be able to walk around the problem
by moving your OE data store to a different location. Ask an OE newsgroup if
unsure how to do this.
<prubin@xxxxxxxxxxxx> wrote in message
news:7c14af84-5b83-4057-8082-cd37b5385365@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thank you for your reply. I believe you're not understanding the
problem. I can run the backup from within the ntbackup program itself
OK, as long as I manually select the folder before backing up:
C:\Documents and Settings\Username\Local Settings\Application Data
\Identities\Registry Stuff\Microsoft\Outlook Express\
The problem exists when you ''Load Selections' from the saved backup
file. When you Load the selections from below the directory:
C:\Documents and Settings\Username
\Local Settings\Application Data\Identities\Registry Stuff\
Then NOTHING gets loaded, and running the job backs up nothing, just
as would be expected. On the other hand, if the selections are at or
above the directory shown above, then the selections properly load,
and the backup can proceed normally. Make sense?
The issue is that when you 'Load Selections' below the directory shown
above, ntbackup does NOT load any selections, so any saved job
proceeds to save nothing.
On Sep 2, 2:51 pm, "Pegasus \(MVP\)" <I....@xxxxxxxxxx> wrote:
No, an empty log report does not make sense. It can be empty for several
reasons:
- You're looking at the wrong file. What file are you looking at?
- The backup job is still running.
- The backup job bombed out before running to completion.
Now let's dig a little deeper. Instead of running your backup job from the
wizard, run it inside the following batch file:
@echo off
echo %date% %time% %UserName% >> c:\test.txt
ntbackup /.. /..
echo %date% %time% >> c:\test.txt
echo. >> c:\test.txt
In your reply you should post four things:
- The contents of c:\test.txt
- The contents of your .bks file
- The exact ntbackup command line, with all its switches.
- Any relevant item reported by the Event Logger.
.
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