Re: Cannot start Help and Support

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Reinstalling SP2 should not affect existing programs. However, it's prudent
to take appropriate backups whenever installing or reinstalling a major
update for the OS.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"maguire110" <maguire110@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7DD9C818-6F56-4AF3-AED0-F357E2B3D539@xxxxxxxxxxxxxxxx

--
JM


"Ramesh, MS-MVP" wrote:

Have a look at the link below (posted by Jean)
http://windowsxp.mvps.org/rebuildhelp.htm

The method rebuilds the Help Center completely.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"maguire110" <maguire110@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DC873DEC-7651-467B-9707-A4233AA2B6B1@xxxxxxxxxxxxxxxx

--
JM


"Ramesh, MS-MVP" wrote:

Resolve the Help and Support Service startup failures:
http://windowsxp.mvps.org/helpsvcfix.htm


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"maguire110" <maguire110@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CD99FFD2-AB0E-4D2A-8C1B-5F147F65D651@xxxxxxxxxxxxxxxx

--
JM


"Ramesh, MS-MVP" wrote:

I understand that the "Help and Support" service is set to
"Automatic".
But
does the status say "Running" instead of "Stopped"?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"chili15" <maguire@xxxxxxxxx> wrote in message
news:eK7QEvZ%23IHA.5192@xxxxxxxxxxxxxxxxxxxxxxx
When I try to access Help and Support I get the following
message:(
Windows cannot open Help and Support because a system service is
not
running. To fix this problem, start the service named Help and
Support.)

I have typed in Run:services.msc, and found Help and Support set
on
automatic.
I have tried a number of reg edits from the Registry XP tweaks
site,
but
nothing seems to help.
Would it help if I re-installed Service Pack 2, and if I did
would
I
lose
any of my programs?
Any suggestions would be greatly appreciated.


No, it is stopped, but when I attempt to start it I get an error
message:
"Could not start the help and service support on this computer.
Error:1083
The excitable program that this services configured to run does not
implement the service.



Tried this and though it now is started, after re-starting computer I
still cannot access help and support, When I click on it nothing
happens


I have tried this site, but cannot access package store. If I
re-install
Service Pack2 will it restore help and support, and if so will it affect
my
current programs?



.

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