Re: user32.dll - error and then Blues Screen c0000135 user32.dll
- From: chrisplumley2 <chrisplumley2@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 6 Aug 2008 06:22:01 -0700
Hi Gerry and Thank you.
Right now my machine is sitting on the F* "Black and White" Safe Mode screen.
I do have a PS2 mouse and Keyboard installed so that this menu is usable.
I do not know which choice to make. Will Last Known Good Configuration work?
I do have a copy of a user32.dll from another Win XP Pro system on a CD.
I did not know that there was a WIn XP Pro CD in the disk drive when i
booted the computer... after its trip to my geek friend... He thought that
if I had this disk it would just do a "restore" on boot ... but instead it
ran for about 10 Mins. to the KEY Entry Screen.
I would like to try something from here ..... but I do not want to loose my
programs and data ..... my last good back up is three days before the problem.
Thank you...
Sincerely,
CP
"Gerry" wrote:
Chris.
An exact copy of the Stop Error report is needed.
Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.
Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.
An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.
If you are using a wireless keyboard and the F8 key does not work
substitute a wired keyboard and mouse for this exercise onl
What is the position regarding data on the disk? Did you have a backup
or is it necessary to recover data?
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
chrisplumley2 wrote:
hi,
I am running a Dell GX-240 full of memory - Windows XP Pro and Office
2007.
The coputer and operating system are from a friend and the Office is
from my former non-profit employer - whom I did a
lot of work for at home and still some on the side.
I am currently unemployed.
I have two XP Pro disks. One from the friend who installed the system
- (Yes it has the fancy hologram label and is 100%
LEGAL) and one from my daughters Dell. - (Green Label.) (It was sealed
before I tried to boot off it ....) That di dnot
work - i.e. bring me to anything tha tlooked like a restore menu ..
asked for the KEY -- and I do not have it from the
original install.)
I have been told that I can "restore" my system with a valid disk.
I was working one morning early on a web page design and my AVG said
that I had a "threat" and did i want to quarantine
it? I clicked yes.
I finished the page and tried to open my FTP program... it had a
user32.dll error.
So I tried another FTP program and that too would not open.
I though I would then go to a restore point from the previous day..
The REstore would not open ..same error user32.dll.
I rebooted the system once to the desk top and nothing woudl open...
same user32.dll error.
I rebooted again tryin to get in to "Safwe Mode" and ended up with
the "Blue Screen" error ... STOP: C0000135
...user32.ldd ....." Sorry I did not write ia all down.
My problems are many::
1. I am not a geek.
2. I am unemployed and short on funds .
3. My latest back up to my external is a couple of days older than
some of the data on my hard drive - My Maxtor auto
back up has never worked and they give me the run aroound on the
problem and its fix.
4. I really need the Office 2007 to stay intact. I was working for a
non-profit and they purchased a 5 unit package from TechSoup and those
liscenses have been used at the office and for our systems at home...
we work a lot off the clock per say.
5. I really need my system for my job search.
THANK YOU FOR LISTENING..
AND HELPING..
SINCERELY,
CHRIS PLUMLEY
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