Re: HELP! XP STOP error !
- From: Malke <malke@xxxxxxxxxxxxxxx>
- Date: Mon, 04 Aug 2008 06:41:14 -0700
Graham wrote:
My wifes computer has a serious problem! This developed the other day when
the computer froze and she went to reboot. Computer is generic model with
Asus A7A266 Socket A motherboard. It has a single 512MB DDR DIMM for
memory.
What happens, is that it goes through the boot process, the Windows XP
splash screen appears but then we get a blue STOP screen that says:
STOP C0000221 {bad image checksum } The image CRYPTUI.DLL is possibly
corrupt. The header checksum does not match the computer checksum.
The computer then reboots in an endless loop.
I have tried using F8 to start up in safe mode, but this does not work -
it fails at same point. None of the options on the F8 manu achieve
anything.
I checked the BIOS and it reports that 512MB of memory are there. Not sure
if it tests the memory.
XP is on an Ugrade CD. The comuter belonged to a relative, and we don't
have a boot disk. I do have boot floppies (probably W98SE) and a W2K Pro
boot CD, but have not tried any of these. Also have my original windows
version on floppy - Windows for Workgroups - Upgraded many times since
then!
How do I get access to the hard drive and try and fix this problem!
If you look this up here http://aumha.org/a/stop.htm, you get:
0xC0000221: STATUS_IMAGE_CHECKSUM_MISMATCH
Indicates driver problems, system file problems, disk corruption problems
(such as a damaged pagefile), or faulty memory hardware.
If you changed nothing - such as installing drivers - I suspect hardware
failure. The BIOS has no ability to check memory. I would start the
hardware diagnostics with the hard drive, then the memory. If this is an
elderly machine (as I suspect it is), the motherboard could have died also.
Nothing lasts forever.
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
While I don't think boot disks will help you in this situation since
software solutions won't help with hardware problems, a boot disk isn't
needed. The XP CD is bootable and even though it is an upgrade version can
do repairs. During a clean install onto a bare metal drive an XP upgrade
version will require you to put in qualifying media (Win9x/ME install
disk). But as I said, I doubt that is germane in your case.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ
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