Re: restoring the registry problem
- From: "Pegasus \(MVP\)" <I.can@xxxxxxxxxx>
- Date: Mon, 28 Jul 2008 00:12:45 +0200
See below.
"kim" <faked@xxxxxxxxxxxx> wrote in message
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*** Not necessarily. You could try a manual System Restore:
"Pegasus (MVP)" <I.can@xxxxxxxxxx> wrote in message
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Thanks I`ll give her a call and try
"kim" <faked@xxxxxxxxxxxx> wrote in message
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"Pegasus (MVP)" <I.can@xxxxxxxxxx> wrote in message
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"kim" <faked@xxxxxxxxxxxx> wrote in message
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The pc is running windows xp sp2
Windows stopped seeing D: but is seen in the BIOS.
so I tried this fix http://support.microsoft.com/kb/314060/EN-US/
I had to manualy delete these registy entrys
Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry
Editor starts.
Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand
HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.
Note An UpperFilters.bak registry entry may also appear. To
delete the UpperFilters registry entry, you must click UpperFilters
and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm
the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the
{4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
Note Do not exit Registry Editor. You must have this program for the
next step.
Step 3: Delete the LowerFilters registry entry
1. In Registry Editor, expand My Computer, and then expand
HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.
Note An LowerFilters.bak registry entry may also appear. To
delete the LowerFilters registry entry, you must click LowerFilters
and not LowerFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm
the deletion of the LowerFilters registry entry:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed from the
{4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8. Exit Registry Editor.
At step 4 under class there are about 10 instances of
{4D36E965-E325-11CE-BFC1-08002BE10318}.
About 3 of them had upperfilters entrys in the right hand pane which I
deleted and 1 had a LowerFilters entry which I deleted.
Now on rebooting the machine windows loads normaly to the desktop but
the mouse wont work, the pointer is stuck in the center of the screen.
I backed up the registry to the desktop before doing all this but
can`t restore the backup because of the mouse not working.
I don`t know how to use the key board to control the mouse pointer, i
tried the arrow + Ctrl +Shift+Alt key combinations but no luck.
- What is drive D:? A CD/DVD drive?
Yes
- What happens when you boot into Safe Mode?
Same thing
- Have you tried a different mouse?
Yes no difrence
- How exactly did you "back up the registry to the desktop"?
I was in the registry then File>Export then pointed to the desktop
- Have you tried System Restore? Here is how you can invoke it without
a mouse:
* Press Ctrl+Shift+Esc to launch the Task Manager.
* Press Alt+F then tap N for "New Task".
* Type this line: %SystemRoot%\System32\restore\rstrui.exe
It`s my friends computer. So i`ll give that ago tomorow and let you
know.
Thank you
Kim
Sorry, exporting the registry in the way you did does not create
a restorable registry backup. You need to use a proper backup
program or else rely on System Restore.
* Press Ctrl+Shift+Esc to launch the Task Manager.
If that doesn`t work is a reinstall of windows ?* Press Alt+F then tap N for "New Task".
* Type this line: %SystemRoot%\System32\restore\rstrui.exe
*** http://support.microsoft.com/kb/307545
She has the XP disks but no backups of photo`s ect*** This subject comes up with great regularity: Many people
*** will not back up their important files until they suffer a big
*** hit. Losing them is the tuition fee they then pay for learning
*** that important files must be kept on at least two independent
*** media, e.g. on a 2.5" disk in an external USB case. In her
*** case there is probably no loss of data - there are several
*** methods to retrieve her files, even if Windows becomes
*** unusable.
.
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