Re: Processes won't end. Help!
- From: baxterdown <baxterdown@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 22 Jul 2008 07:37:01 -0700
Hi Malke, thanks for the reply.
I didn't mention this in my original post, but the problem is happening in
all 4 of my computers. I have a small graphic design shop with three PC's at
the office and I have a laptop at home. The problem is happening in all of
the machines.
- The only thing that has changed between the time things worked and now are
automatic Windows Updates. I have not installed and/or removed any programs.
- All four machines are 100% free of any malware and/or viruses. I run
Norton 360 v2 on all of them and keep it up to date. Additionally, I do not
visit questionable websites of any kind and monitor closely where my staff
goes online. I am confident to say that all four machines are clean.
Jose
"Malke" wrote:
baxterdown wrote:.
Program processes are not closing when I close a program. When I try to
launch the program again later, it will not launch until I kill the
process that never closed. This is happening with:
- Outlook 2007
- Word 2007
- Excel 2007
- Photoshop CS3
- InDesign CS3
- Yahoo Widget Engine
Sometimes when I go back to kill a process for a program above, I find two
and three instances of them running. I'm on XP SP3.
Any help would be greatly appreciated.
The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ
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