Re: Add or Remove Software

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Thanks, the Windows Installer Cleanup did the job!

"Kenneth" wrote:

I had tremendous problems getting rid of Ad-Aware 2007. Firstly, open up
Services.msc and find the Ad-Aware 2007 Service. From memory, it's aaw.exe
( I think ). Disable it, and try to uninstall again. If necessary, use
Windows Installer Cleanup Utility.


"JohnD" <JohnD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AF326FD4-2FE6-4D98-AFB1-F5833EE463ED@xxxxxxxxxxxxxxxx
I find a program called UNWISE.EXE in various program file folders, but not
in either the Ad-Aware folder or the Wise Installation Wizard folder.

I forgot to mention that there is an uninstall option in the main Ad-Aware
group, but that brings up the same message as all my other attempts.

What I really seem to need is a way to forcibly uninstall a program
against
its will (or against Windows' will)!

Thanks for the suggestions, though.

"Ron Badour" wrote:

I don't know what kind of an installer the old versions of Ad-Aware used;
however, I note that the error message has a reference to: Wise
Installation Wizard. Check for that folder as well as an AdAware program
folder and see if either one contains a file named: unwise.exe.
Wise.exe
was an installation file and unwise.exe was the uninstall file. If you
find
it, double click and see if that will uninstall Ad-Aware. This is just a
guess as I don't have any version of Ad-Aware installed.

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience


"JohnD" <JohnD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:08CF3814-E9AA-43AE-99C5-B79E3DC18D47@xxxxxxxxxxxxxxxx
I want to install the latest version of Ad-Aware. The install program
wants
to uninstall the previous version first, but it can't because up comes
a
message that says: "The feature you are trying to use is on a network
resource that is unavailable. Click OK to try again or enter an
alternate
path to a folder containing WISDED53BPBB67C4244AE6ADSFD3C28D1EF_7_C in
the
box below.

This box contains " c:\Program Files\Common Files\Wise Installation
Wizard
...."

I checked that path and the file is there.

I tried deleting AD-Aware using control panel's ADD or Renove. Same
result.
I found the file on another PC and copied it over. (I know it was the
same
file because I got the "...already exists, do you want to
overwrite.....?)
message.

Tried the install again - same message. Tried Add or Remove again.
Same
message.

Tried removing the program from the registry using Jv16 Power tools and
that
program no longer lists it, but it still lists in Add or Remove
Software,
and
attempting having the Ad-Aware install program remove it and trying to
remove
it via Add or Remove in the control Panel still fails with the same
message.

Other programs listed in Add or Remove in control panel, do get deleted
when
I select "remove."

Anybody got any ideas about this and how to overcome it?

Thanks.







.

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