Re: 96358 failed to install

These are very tough questions, I do not record when I repair things or
inflate my tires, "fire and forget".
I would think that I reinstalled SP2 this year, early, best guess.
Norton V2 was on the PC at the time I guess, Norton 360 installed later, I
guess.
Was Norton running when I reinstalled? I gather that the SP2 disk load
before Norton and does its trick without Norton in the background. but with
Norton infiltrating every nook and cranny ....
The crazy thing is that installations always want to connect to the Net at
one point or other and given the viral atmosphere around I am not keen to
block Norton during installations.
I am sorry that I cannot be more precise about these interventions. perhaps
I should keep a maintenance booklet!


"PA Bear [MS MVP]" wrote:

/Sacrebleu/!

When (approximate date) did you reinstall SP2, Pierre?

Was Norton 360 (which includes a firewall) or another Norton application
installed *and* running in the background when you reinstalled SP2?
--
~PA Bear

PierreL wrote:
SEE BELOW, I THANK YOU FOR YR DETAILED SUPPORT.
I HAVE INSTALLED SP2 WHEN IT CAME OUT, AND AFTER SOME CONFUSING MESSUP
REINSTALLED SP2 SOME TIME LATER FROM DISK PROVIDED BY MS.

"PA Bear [MS MVP]" wrote:
KB896358 was released *three* years ago (14 June 2005). Have you any
idea
why it's not been installed already? NO IDEA, UPDATES LEADS THE SHOW§

Open Control Panel | Add/Remove Programs | Make sure the "Show Updates"
box
is checked | Scroll down and tell me the name of the last five (5)
updates
that were installed [e.g., "Security Update for Windows XP (KB999999)"]
and
the date each was installed.
Security Update for WXP KB 920213 18 Nov 06
Hotfix for WXP KB909394 18 apr 07
Hotfix for WXP KB915800 08 sep 07
Hotfix for WXP KB915800 V4 05 apr 08
Update for WXP KB927891 12 may 08
I am surprised by the dates, my recollection is that updates installs
"things" more often than this!

Also tell me if "Security Update for Windows XP (KB896358)" is listed?
If
it is, what date is listed? YES IT IS : 17 JUNE 05

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)? NORTON 360 & PCTOOLS SPYWARE. NO THIRD PARTY FIREWALL, I USE
A
ROUTER NETGEAR. SURPRISINGLY, I HAVE 4 PCs ONLY ONE SHOWS THIS BEHAVIOR,
ALSO KEEPS LOOSING ITS ACCESS/SHARING RIGHTS WITH OTHER PCs ON HOME
NETWORK WITH EACH UPDATE. OTHER PCs HAVE SAME NORTON 360, EXCEPT ONE, BUT
DO NOT LOSE ANY SHARING RIGHTS.


PierreL wrote:
It was proposed by Automatic updates. Everytime it fails.
When turning off the PC it again indicates it will install pending
updates.
There is no msg indicating the failure at that time, but when rebooting
the
icon showing pending updates appears again and I am back to square one.

I have not reinstalled windows.

"PA Bear [MS MVP]" wrote:
Was KB896358 offered by Automatic Updates or Windows Update, or did you
attempt to install it manually?

Did you just reinstall Windows?
--
~PA Bear

PierreL wrote:
Sorry for the mistyping:
Security Update for Windows XP (KB896358)

"PA Bear [MS MVP]" wrote:
93658 does not refer to any update that I know of. What's the name
of
the
update, please?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

PierreL wrote:
This update fails to install either from the PC when active or when
turning the PC off.

version: XP Professional SP2

Any hint as to what to do?


.

Relevant Pages

  • RE: Service Pack 2 trouble
    ... updates, and then reinstalled SP2. ... > pc anymore ever since i tried to download the new service ... but have not found a fix ...
    (microsoft.public.windowsxp.security_admin)
  • Success
    ... reinstalled sp2, ran windows update, and all was good. ... Installed my Norton ... anti-everything, and all looks good. ...
    (microsoft.public.windowsxp.general)
  • Re: IE 6 and Outlook Express Printing Problem
    ... PA Bear wrote: ... I also reinstalled SP2, but that didn't solve the problem. ... I'm fearing that I will have to reinstall Windows to correct this problem. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)