Re: IE cannot display webpage

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

I contacted my ISP and this is what they sent me. It's "greek" to me.

Registrar: NETWORK SOLUTIONS, LLC.

DNSAUTH1.SYS.GTEI.NET
DNSAUTH2.SYS.GTEI.NET
DNSAUTH3.SYS.GTEI.NET

That domain is registered through Network Solutions, and the name servers are
not with us.

What am I supposed to do with that? Any suggestions??

--
Thanks In Advance
Joy


"Unknown" wrote:

It is still possible. You don't know what your ISP may have done with their
server. A phone call can save you much time.
"Joy" <Joy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:820C3221-4A9A-4DEB-B7B7-A11F59527122@xxxxxxxxxxxxxxxx
I've been able to access this site previously, so that shouldn't be the
problem, should it?

Thanks!
--
Thanks In Advance
Joy


"Unknown" wrote:

Another quick check. Call your ISP to verify the URL is supported by the
server you are using.
"Joy" <Joy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@xxxxxxxxxxxxxxxx
Thanks for your time and suggestions!
--
Thanks In Advance
Joy


"R. McCarty" wrote:

Yes the icon would indicate that McAfee is running. Usually, Safe Mode
omits any non-Windows services/drivers and applets from running. I'm
basically out of suggestions on what to try. This problem is now
something
where only "Hands-On" access would help. I checked the site you are
having issues with and it is just a passive site ( No ActiveX or other
type
of dependency ) for it to render.

Sorry I wasn't able to get you a resolution.

"Joy" <Joy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@xxxxxxxxxxxxxxxx
I went to safe mode w/networking and it still did not load. McAfee
was
still
showing on my bar at the bottom. Does that mean it was still
operating?
--
Thanks In Advance
Joy


"R. McCarty" wrote:

Yes, Boot to Safe Mode with Networking. ONLY test the one site
since
your security software isn't loaded. If the page loads then McAfee
is
at
fault.

"Joy" <Joy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1319480B-CA43-41CC-947A-9D1E03CE7170@xxxxxxxxxxxxxxxx
I can still load sites like amazon and chapters. All my other
book
marks
seem to work except this one. I did try using an alternative
user
and
the
same problem occurs. Do you know how one checks to see if it is
McAfee?
--
Thanks In Advance
Joy


"R. McCarty" wrote:

Does this inability to load sites affect only this bookstore or
other
ones as well ? Did you try using an alternate XP
account/profile
to see if it is just your day-to-day profile that is having
problems?
If another user account works then it's your profile - if not
I'd
still
wager that using McAfee is at the root of this problem. Just
turning
off the firewall in McAfee Security Suite still leaves other
parts
of
it's protection enabled/running in the background.

"Joy" <Joy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@xxxxxxxxxxxxxxxx
I've tried that already, but I get the same message. Maybe
I'm
doing
that
wrong.
--
Thanks In Advance
Joy


"R. McCarty" wrote:

There is one other thing you might consider. All your Web DNS
translation is done by your ISP. You can use an alternate DNS
server and see if the URL will load.

One free DNS provider is linked below:
http://www.opendns.com/
*Just follow the "Get Started" button for instructions.

"Joy" <Joy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D1E32EF9-3806-401A-BA83-97786E72C490@xxxxxxxxxxxxxxxx
Thanks for your suggestions. I did that, but I still can't
get
onto
the
site.
--
Thanks In Advance
Joy


"its_my_dime" wrote:

Two more suggestions:

START - SEARCH for any file with the word -
christianbook -
as
part
of
the
file name. If you find it, delete it or change the file
name.

Set a restore point. Then -

START - RUN - regedit. Search the registry for the word -
christianbook -
delete them.



"Joy" <Joy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6FA1519C-7132-4606-9121-0AA6750D2BCE@xxxxxxxxxxxxxxxx
I am currently running WinXP SP3 with IE7.

I am connected with broadband, I believe.

I don't believe I have a router ~ that's to connect with
other
computers,
right? I'm just running one computer in the house.
--
Thanks In Advance
Joy


"PA Bear [MS MVP]" wrote:

Are you currently running WinXP SP2 or WinXP SP3? IE7
or
IE6?
(These
are
just questions, not recommendations.)

How do you connect (e.g., ADSL; cable; dial-up;
satellite)?
Is
a
router
involved?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience -
since
2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Joy wrote:
It is www.christianbook.com
I know that they are having no problems on their end
since
I
called
them.
I
just can't get through on my end.

What website is it?
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop
Experience -
since
2002

Joy wrote:
I am very frustrated. I've been trying to get onto
one
website
which
I've
always been able to do and for the last week or so
I
keep
getting
this
message. I have IE 7 and windows xp and everything
is
up
to
date.
I
run
McAfee security suite. I have tried everything on
the
solutions
page
except
for setting the computer back to the way it was
when I
bought
it.
I
would
rather not do that. I have tried deleting sp 3 and
that
hasn't
helped.
I've also tried deleting a couple of the security
updates
for
IE
and
that
hasn't helped. Should I be deleting IE 7 and going
back
to
IE
6?
I'm
really needing to get onto that site. It is just
the
one
site.
I
can
get
onto others. Help would be greatly appreciated.























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