Re: Help Needed - Cannot Update, Administrator Privileges Broken


Hi,

Have you tried these suggestions?:

http://support.microsoft.com/kb/888791
http://support.microsoft.com/kb/328817

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

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"dark54555" <dark54555@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8BCC315D-5670-4D81-8DE5-41B7ED6EEA3E@xxxxxxxxxxxxxxxx
This all started when I noticed I was short a few windows updates on XP SP2.
I decided I should run WU manually, and ran into a roadblock. It tries to
install Windows Genuine Advantage Validation Tool, which fails every time.

OK, simple enough. I went on the here and tried all the fixes: manually
reinstalling WGA, running the tool the MS guy recommends, nothing works. My
office's IT guy happened to be in, so I asked him. He says just download SP3
standalone, should be a workaround.

Downloaded, tried to install. "You do not have permission to update Windows
XP. Please contact your system administrator." ...What? I'm on an account in
the administrators group for my system. I log off and into my computer's
Admin account.

"You do not have permission to update Windows XP. Please contact your system
administrator."

At this point, I'm stumped, IT guy is confused. Googled around, got a
series of DLLs to re-initialize. They are:
REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll
Regsvr32 msxml3.dll
Regsvr32 msxml2.dll
Regsvr32 msxml.dll

wuaueng.dll fails on a 0x80070514. As far as I can tell, there is nothing
anywhere about that dll and that error code.

System restore gives a permission error.

I have checked , User Rights Assignment -> Take ownership of files or other
objects and my Administrators group is a member. I've also tried adding the
local Administrator account and my user account on the domain to the list,
both of which had no effect on the problem. We have a small office, and our
IT guy tells me he hasn't put any such restrictions in effect on any of the
office computers.

I would generally prefer not to use my holiday weekend to re-install Windows
XP. I'm hoping someone has some idea of what the problem is.

.

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