Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File Copy Error"
- From: microsoftolypse@xxxxxxxxx
- Date: Wed, 18 Jun 2008 04:14:18 -0700 (PDT)
Hi
I think this is a bug. I've seen it happen to some users before. It's
not specific to the XP SP3 CD... I saw this on SP2, as well as Windows
Server 2003.
When it does happen, it only happens when you choose "upgrade" after
running setup.exe. Before the first reboot, the progress bar goes to
100%, then returns an error that it can't copy a file. The file starts
with "a" followed by seven random alphanumeric characters followed
by .sys. The setup routine run by the CD actually is scripted to look
for the randomly generated file. In other words, the CD is NOT bad and
it is NOT caused by a virus trojan or malware. The randomly generated
file name is NOT any kind of valid driver, it's just garbage. To date,
no one associated with Microsoft has publically acknowledged this
behavior, what it is, why it happens, etc.
Anyway... if this is happening to you, it's relatively easy to fix it:
Run the setup.exe on the CD and choose "upgrade". When it stops with
the "File Copy Error," click "Skip File." Let it reboot.
On reboot, it will give you a boot menu. DON'T select the "Windows XP
Install" option. Instead, select the normal operating system and boot
back into Windows XP.
After you're back in XP, go into the C:\$WIN_NT$.~BT\ directory. Open
the unsupdrv.inf file in notepad. There will be two sections in it.
The header, then a section that only references the randomly generated
file name from above. DELETE the ENTIRE SECTION that references the
randomly generated file name. Leave the header alone. Save the file.
Reboot, then when you get the boot menu, select the "Windows XP
Install" option.
It should now run normally.
Good luck!!!
On Jun 18, 1:02 am, zulu...@xxxxxxxxx wrote:
Hello,
I have one computer that I have been upable to upgrade to SP3. I have
spent about ten hours on it now and I can't solve the problem. This is
one of those problems that has left me extremely frustrated,
emotionally drained, and on the verge of tearing my hair out.
It has SP2. I have a VLK CD that I am using to upgrade. I put the CD
in, run setup.exe, select "upgrade," enter the key, then it does
"copying files." The bar gets all the way to the end, then an error
message comes up saying "File Copy Error." The file that it says it
can't copy is different every time. It appears to always start with
"a", then seven random letters and numbers, then ".sys". For example,
"aeuvv323.sys". Since these file names are randomly generated, they
are not on the CD, hence the "File Copy Error." If I do "Skip File,"
then the install fails on reboot because it wants the missing file.
I have done extensive searching on the web and cannot find any
information whatsoever about this problem.
Any info or ideas on how to fix this would be greatly appreciated.
.
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