Re: Windows XP Errors
- From: Bob <Bob@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 9 Jun 2008 12:13:05 -0700
if I can get back in should I uninstall SP3 ?
"PA Bear [MS MVP]" wrote:
....Not sure if it is becuase service pack 3...This was the
only change I made other than uninstalling old norton and installing AVG
8.0
What is the name of the Norton application you uninstalled (e.g., Norton
360; NIS 2008; NAV 2005)?
Did you uninstall it before or after you installed SP3?
After uninstalling it, did you then run the Norton Removal Tool?
When you installed SP3, what anti-virus application or security suite was
installed? What anti-spyware applications (other than Defender)? What
third-party firewall (if any)? Were any of these applications running when
you installed SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Bob wrote:
forgot...computer is a laptop
COMPAQ EVO N610C
WINDOWS XP HOME SERVICE PACK 2, UPGRADED VIA WIN UPDATE TO 3
I downloaded the service pack 3 a few weeks ago, and since I got a few
errors when booting up Windows. Sometimes it boots, sometimes and m,ost
time it does not. Not sure if it is becuase service pack 3...This was
the
only change I made other than uninstalling old norton and installing AVG
8.0, but worked fine since the last few weeks.
Sometimes when I am able to get on my computer, it reboots, then states
there is an issue and boot usuing last known configuration or run
normally
or in safe mode etc.
I try all of them and it just keeps starting up to this screen everytime.
Once in a while I see an error stating
Windows/system32/drivers/ntfs.sys is corrupted ot missing.
I have also seen this message with...
isapnp.sys
and
pci.sys
missing or corrupted.
I tried to put my Windows disk in and boot from there with no luck...it
goes to the main windows screen showing bar loading and a quick blue
screen then re-boots.
I tried to install windows again, and do a repair but it asks for an
administrator password. I do not know this. After 3rd attampt, you have
to control/alt/delete/ out of it.
Any help please ? I would like to rest the bios admin passowrd to
nothing,
and try to do the repair if I can not get anything to boot up. Printed a
buch of files from teh net for info, and maybe be service pack 3 errors.
and as far as the admin, I think they said to remove the battery and
tried this before to no avail.
I tried
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