Re: fix of help and support

Don't give up yet. There are many more tricks to try. Start with this one:

http://windowsxp.mvps.org/rebuildhelp.htm

If still no joy, look through this list for other untried tweaks:

Troubleshooting problems with Help and Support Center
http://windowsxp.mvps.org/helpctr.htm

"Jessie the flower of Dunblane"
<JessietheflowerofDunblane@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6E87CD14-2641-40FF-A3E4-10E065BE4AD1@xxxxxxxxxxxxxxxx
Thanks David for all your help tried everything and still no joy so wont use
reg cleaners again .
Thanks again
Jessie

"David Webb" wrote:

Here's a link that explains how to check and enable the "Help and Support"
service and if it's not available on the list, there's also a fix for that
issue.

http://windowsxp.mvps.org/helpsvc.htm

Google has provided many reference links for this problem, most of which
point
to registry cleaners being the root cause of this problem. After you get this
issue resolved, stay away from using any registry cleaners. They usually
cause
more problems then they fix.


"Jessie the flower of Dunblane"
<JessietheflowerofDunblane@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1C168788-C95E-430A-A0CF-03A5A383EE85@xxxxxxxxxxxxxxxx
David thanks for your help i followed your instructions and did both of
your
suggestions and now have cannot find helpctr exec message so i have some
improvement that instead of nothing i at least have error message can you
help with this ????

Thanks

"David Webb" wrote:

Note: If you're having a problem running the script, your file
associations
may
need attention. If so, go to the Doug Knox home page and click on Win XP
Fixes >
File Association Fixes. There you'll find instructions and a download to
fix
the
VBS file association.

"David Webb" <dwebb211@xxxxxxxxxxxxx> wrote in message
news:OBCf2xDxIHA.2360@xxxxxxxxxxxxxxxxxxxxxxx
The instructions are on the same page that you downloaded the VBS script
from.
Here's the portion that answers your question:

To use:
Double-click the fixwinxphelp.vbs file. You will be prompted when the
repairs
have been completed. This script can be viewed in Notepad or any text
editor,
as to the specific Registry key and value that are updated.

Here's a link to the webpage:
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

"Jessie the flower of Dunblane"
<JessietheflowerofDunblane@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3D652B4E-B306-4E8D-8666-F3ED1049B4C2@xxxxxxxxxxxxxxxx
i downloaded a script from Doug Knox which went into notepad the script
is
as
follows Fixwinxphelp.vbs can someone please tell me how to run this
from
note book to fix problem with help and support no error message just
does
not
run
my computer : windows x/p sp3.

Thanks Jessie a Sottish flower










.

Relevant Pages

  • Re: fix of help and support
    ... Here's a link that explains how to check and enable the "Help and Support" ... stay away from using any registry cleaners. ... more problems then they fix. ... File Association Fixes. ...
    (microsoft.public.windowsxp.general)
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