Re: restart & log back on

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XP Home Restart & log & sleep issues wrote:
My computer with not restart, like for downloads etc. When I log
off or put it to sleep it wont log back on or wake up. They want
me to do a whole recovery with the disk, back to original, three
years ago. Please help

Shenan Stanley wrote:
Operating system (exactly...)?
Service pack level?
What *does* happen when you log off or put the machine to sleep?
(describe in detail)
Who is this "they" you speak of?

XP Home Restart & log & sleep issues wrote:
I have xp home service pack 3. the machines just keeps running and
nothing happens after it restarts or logs back on. I have to stop
the machine and start it up again. thanks for your help

And the "they"?

Did this start after SP3 was installed?
Have you installed the latest hardware drivers from (I'm guessing here) the
"they's" web support page for your make/model of computer?
Is this a laptop?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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