Re: Keyboard problems

Did you also disable all non-Microsoft services?


"Dsquared" <Dsquared@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:372EAAB8-CE60-4962-8F27-B8F4B50840A5@xxxxxxxxxxxxxxxx
I disabled the start-up tasks, one at a time, and all at once. No help! I
also did "Diagnostic Start-up" with no better resullts.

"Pegasus (MVP)" wrote:

If the keyboard works in Safe Mode then you have an agent
running in Normal Mode that causes your problem. Run
msconfig.exe and disable your startup tasks until you can
identify the culprit.

Regardless of the current location of the son-in-law, the
owner of the PC needs to resolve the issue of the missing
installation CD. Sooner or later he will need it again.


"Dsquared" <Dsquared@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3F1F135D-11D4-420B-8269-ECAB77E85C45@xxxxxxxxxxxxxxxx
I don't believe this to be an OEM version. I ran Belarc Advisor, and
there
is
a real 25 character keycode.

The son-in-law is in VA, i'm in CA, so leaning on him is not an option.
I
don't wish to delve into the semantics of his install.

In Safe Mode the keyboard works fine (just tried that!).

I tried yesterday before posting to restore. I went back about 2 weeks,
and
no change. I just tried to go back further while in Safe Mode, but
there
was
only yesterday available.

Another thing I noticed. I shut down his tower last night after
posting,
and
went to bed. I got up, the tower was on. I shut-down again, and it is
like
hitting restart instead of turning off. I did just turn it off from
Safe
Mode.

Thoughts?


"Pegasus (MVP)" wrote:


"Dsquared" <Dsquared@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5EF74D0D-8715-4C55-B9A3-071B310FF713@xxxxxxxxxxxxxxxx
I am working on a friend's computer. His problem is his keyboard
stopped
responding.

Here are the basics of the machine:

White Box Tower
ECS K7S5A MoBo w/ AMI BIOS
Athlon XP Processor, 1.25 GHz
1.024 GB PC3200 Ram (I just upgraded this from 512 MB SDRAM)
Windows XP Pro, SP 2
Logitech Easy Internet USB Keyboard (Connected via P/S 2 adapter)
Generic 2-button Scroll Optical Mouse (P/S 2)

Playing around with it, this is what I observed:

1. I tried a different P/S 2 keyboard,; same problem.
2. I plugged his keyboard straight into USB port; same problem.
3. I switched to another USB keyboard; same problem.

I put his keyboard back to the original configuration, and noticed
that
if
I
held the key down for ~1.5 seconds, it would type.

I believe this to be a Windows problem. I was able to enter the
BIOS,
and
the keyboard worked flawlessly!

So I believe I may need to do a repair installation.

If so, there is no Windows install CD for his system. The computer
was
built
by his son-in-law some time back, and he did not have a CD.

I have a new XP pro CD, and I am unsure as to whether or not I could
use
this to make a repair, or if there would be a conflict due to
different
key
codes.

Does anyone have any advice / suggestions / answers?

Thanks in advance for any and all help!


ps: If this ends up as a double post, forgive me!! I hit "submit"
previously, and recieved a message that the page was busy.

Some PCs have an OEM version of Windows and some
have a Retail version. If your CD is the same version as the
one that is installed then you can use it for the repair attempt.
Since there is no product code embedded in the CD itself,
there will be no licensing issue.

A better method would be to lean on the owner's son-in-law.
If he did a proper job then he would have the installation CD.
If he doesn't then you should ask him how exactly he installed
Windows.

Before trying a repair installation, you should check the
following:
- Reboot in Safe Mode. Does the keyboard work?
- Use System Restore to return the machine to a point well
before this problem started.








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