Re: Windows XP instability/freezing
- From: w_tom <w_tom1@xxxxxxx>
- Date: Thu, 8 May 2008 19:01:23 -0700 (PDT)
On May 8, 9:11 am, anojj...@xxxxxxx wrote:
They did a hardware checkup, and they said that the hardware was fine
and that the problem must therefore be software. Since I'm on travel
and don't have all my software disks with me, I asked them to repair
the installation, as the only option Vaio gives is to restore the
computer to factory condition (no Windows disk was included with
Vaio). They did the repair, and it started up fine, but didn't shut
down. I couldn't install automatic updates, but I read an article on
Microsoft's site that said to reinstall the Windows updater if
automatic updates don't install after repairing Windows from the CD.
I did that, and then the Windows updates installed. There were about
90+ security updates. I think the freezing got much worse after
installing the Microsoft XP security updates, but I don't want to roll
them back and not install them, because that might be a security risk.
Everything posted implies hardware. But since specific facts are
not posted, then specific answers are not possible. For example, -
event viewer. You don't even say if those events are problem reports
or just normal reports.
Also important is status in Device Manager.
If he told you hardware is OK and did not list why, then hardware is
still unknown. If you don't understand what he says, then he should
provide it in writing so that others can provide that so important
information. Based upon what was posted, assume the guy only tested
what he understood. Therefore hardware remains unknown. Hardware
must be retested.
Is you computer manufacturer responsible? Then provided are
comprehensive hardware diagnostics. Execute them. Then repeat those
diagnostics with the computer in a much warmer environment - about 100
degree F. Higher temperatures are pig happy temperatures to every
good computer but immediately identify defective hardware.
If your computer manufacture is not responsible, then download
diagnostics for relevant components from their manufacturers or from
third parties. Your suspect list includes video display, sound card,
some of the memory, power supply, some motherboard components, and
CPU. Not on your list of suspects include disk drive, keyboard,
mouse, video display, cd-rom, etc.
.
- References:
- Windows XP instability/freezing
- From: anojjona
- Re: Windows XP instability/freezing
- From: Malke
- Re: Windows XP instability/freezing
- From: anojjona
- Windows XP instability/freezing
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