Re: SVC host problem

Sorry for the error in posting!

Many thanks for the advice on how to locate problems - much appreciated.

Regards
Mike

"Gerry" wrote:

Mike

Interpreting HiJackThis logs is done in specialist forums and the
posting of these logs is discouraged here. Posting them here does not
bother me but that is the way the MS MVP's frequenting these groups
prefer these logs to be handled. Interpretation does need specialist
knowledge, which most posting here do not have.

One such specialist forum is
http://aumha.net/
You will need to Register to post. Be patient waiting for a reply.

I am not sure why you think you need to employ HijackThis. One would
normally explore that route if you suspect malware activity is ongoing
after running extensive anti-virus and anti-spyware scans. With the
svchost process there can be a number of non-malware explanations for
unusual CPU usage. You could get more targetted advice by giving more
information about your svchost problem.

Download Process Explorer.

For further information about Process Explorer see here:
http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplorer.mspx

It would be helpful if you could post the Command Line of the svchost
process generating the excessive CPU usage. In Process Explorer place
cursor on Process and select Properties, Image.

If you are getting Error messages post a copy of the Error Report from
Event Viewer.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Mike wrote:
Help!

I'm currently having intermittent problems with SVC host, in that it
comes
up with some error and I have an option to continue or debug.

Following some of the other posts on this problem, I've ran
Hijackthis and the log file is posted below.

Can anyone advise what the problem is and more importantly - what the
solution is to fix this?

Logfile of HijackThis v1.99.1
Scan saved at 10:11:52, on 06/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\LENOVO\HOTKEY\FNF5SVC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Lenovo\PM Driver\PMSveH.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\rpcnetp.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Lenovo\Client Security Solution\tvtpwm_tray.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet
Publisher\FNPLicensingService.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows
Live\WLLoginProxy.exe C:\Documents and
Settings\Mike\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch
=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) -
{22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program
Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Groove GFS Browser Helper -
{72853161-30C5-4D22-B7F9-0BBC1D38A37E} -
C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper -
{9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common
Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper -
{AE7CD045-E861-484f-8273-0445EE161910} - C:\Program
Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: ThinkVantage Password Manager -
{F040E541-A427-4CF7-85D8-75E3E0F476C5} - C:\Program
Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program
Files\Synaptics\SynTP\SynTPEnh.exe" O4 - HKLM\..\Run: [TPWAUDAP]
"C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [AzMixerSel] "C:\Program
Files\Realtek\InstallShield\AzMixerSel.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [ACTray] "C:\Program
Files\ThinkPad\ConnectUtilities\ACTray.exe"
O4 - HKLM\..\Run: [ACWLIcon] "C:\Program
Files\ThinkPad\ConnectUtilities\ACWLIcon.exe"
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security
Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [WinPatrol]
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [IBM Warranty Notification] "C:\Program
Files\IBM\acp\ERTS0749\ERTS0749.exe /nointro"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe"
/STARTUP
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program
Files\Adobe\Acrobat
8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program
Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program
Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKCU\..\Run: [Window Washer] "C:\Program
Files\Webroot\Washer\wwDisp.exe" O4 - HKCU\..\Run: [ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
"C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media
Player\WMPNSCFG.exe
O8 - Extra context menu item: Append to existing PDF -
res://C:\Program Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF -
res://C:\Program Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF -
res://C:\Program Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF -
res://C:\Program Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program
Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {0045D4BC-5189-4b67-969C-83BB1906C421}
- C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: ThinkVantage Password Manager... -
{0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program
Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} -
C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} -
C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} -
C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583}
- %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network
Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL]
International*
O16 - DPF: {1C3DE665-D259-4C72-9D7D-C51FCB4CCFB9} (Panasonic Network
Camera) - http://217.155.209.14:2220/SysCamInst.cab
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) -
http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) -
http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl
.