Re: Norton System Works 2007
- From: "Bruce Hagen" <Nospam@xxxxxxxxxxxxxx>
- Date: Wed, 7 May 2008 08:05:02 -0700
"News Reader" <spamster@xxxxxxxxxxx> wrote in message news:189BCDC9-CD8D-4AAE-8043-6CA77596491C@xxxxxxxxxxxxxxxx
Well Windows XP SP 3 updated managed to kill my antivirus solution. Norton System Works 2007 Premiere claims its now unlicensed. This means the program locks itself to the OS version and does not respect service updates to the OS.
This is a red flag defect and I am now posting this defect for all to see. Compelling customers who may not be so sophisticated to uninstall and reinstall a program is not acceptable.
The antivirus program continues to run, the error messages simply persist. Restarts do not relieve the problem.
This is curious as the release candidates did not cause any problems, only the RTM update caused the problem. I installed and uninstalled RC 1 and RC 2, IE 8 beta 1 etc. etc. without issue. So it seems Symantec may want to see new versions of their products, even thought clients continue to have valid subscriptions.
This is not surprising to me. Ever since Peter Norton sold the company, Symantec has operated with the view that MS must create programs that are compatible with Symantec's specs, not the other way around. IMHO, a third party program should be responsible for keeping up with the operating systems specs, not the other way around.
One of many reasons I would never have anything made by Symantec on a machine of mine.
--
Bruce Hagen
MS - MVP
.
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