RE: C:/WINDOWS/system32/plgduvwy/ ERROR! (and another problem)
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 4 May 2008 14:43:00 -0700
"USAhq283" wrote:
There is an error that whenever I start up Windows, it will open and
everything (it will do what it always does when it starts). But when I am on
my desktop, it will load all the shortcuts, the taskbar, the time, etc.. Then
an error message saying something about it unable to load
C:/WINDOWS/system32/plgduvwy/.
Now the second error comes in (its a real bugger). After about 8 seconds of
time im on my desktop, everything suddenly disappears, yet windows like
Firefox, AVG, etc. still stays there. But when I open My Computer, Run, etc.
they disappear too. Then about after 3 seconds after it all disappears, it
all returns, yet, Run, My Computer, etc. don't return, and Firefox, AVG,
services.mgn etc. do return. And this keep doing this, over, and over, again.
Whenever I click the start menu, and its still showing, and everything
disappears, they [b]STAY[/b] hidden, thus, giving me access to other programs
and games, and my shortcuts. Right now (10:04 4th of May 55 seconds EST)
It is all gone.
Please help this, I do not know how to fix this.
Open windows explorer and locate this directory:
C:\WINDOWS\system32\plgduvwy.dll or the one with
C:\WINDOWS\system32\plgduvwy.sys
Also you can use this tool (Autoruns.exe) to remove it:
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx
Your Anti-virus may be removed the viral infection but still in the Root
system and on the Registry, please perform the cleaning steps to make sure
nothing lurking in the background to revive the infestation back to action!.
Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
RootkitRevealer v1.71
You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:
Locate this key:
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\WINDOWS\system32\plgduvwy.dll " or if it was with .sys
"C:\WINDOWS\system32\plgduvwy.sys"
Run disk cleanup and defrag in safe mode.
HTH.
nass
---
http://www.nasstec.co.uk
.
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