Re: powerdown fails after sp2

Getting back to basics. XP will not shut down if there is a program running
(or a program failing to shut down).
With SP2 installed you can uncheck a few programs at a time in msconfig
startup in an effort to find the offending
program. Then you can decide to delete it or reinstall the problematic
program. I'll wager that one of your anti virus programs is the problem.
"jf9908" <jf9908@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0B2701AB-9C99-40FA-B74C-D8B5DCD47D16@xxxxxxxxxxxxxxxx
FYI: I just finished a system restore, removed the sp2 service pack
and
now the powerdown issue is resolved. It totally shuts down by itself. I
appr3ciate everyone that took the time to reply to my posts. Now I'm
really
not sure what to do next or maybe not anything.
Just leave it as it is. Strange to me that I had previously installed the
service pack on this computer with no problems. Makes me think that all
files
are not wiped off the hard drive with a clean boot. Something sure caused
a
conflict.

"jf9908" wrote:

I totally understand what you are saying about e-bay mdse. However this
was
the only option for this particular brand of "Wal-Mart special" I don't
understand how a hardware problem can stop the computer from completing
the
shut down process, especially since it shut down properly until I updated
with the xp sp2 disk. I have checked the drivers and everything comes
back
OK. The only thing left is just turn it off manually.

"Shenan Stanley" wrote:

jf9908 wrote:
Original problems occured after I installed sp3, current problems
occurred after main board was replaced and I rebooted hard drive to
factory and used the disk that I have to install sp2. Between
these two references, I took the laptop to a tech to see if he
could tell me what was wrong and he said I needed a new main board.
Does not the disk that came with the computer to set it back to
factory setting wipe out everything on the hard drive? I have had
to reboot adding the sp2 disk on other pcs and never had a problem
until this time.

Given what you have:
"The manufacturer does not have parts so I purchased one from e-bay."

There's no telling (unless you bought the same board) if you have the
proper
drivers available on that 'disk that came with the computer'... Did you
update the hardware drivers from each hardware manufacturer?


Hard disk drive diagnostics would depend on the manufacturer of the
particular hard disk drive you have (Belarc Advisor might be able to
tell
you: http://www.belarc.com/ .)

Examples of where to get the hared drive diagnostic utilities:
Hitachi
http://www.hitachigst.com/hdd/support/download.htm
Maxtor
http://www.maxtor.com/portal/site/Maxtor/menuitem.8db0c3d6932ced37294198b091346068/?channelpath=/en_us/Support/Software%20Downloads/View%20By%20Category/Desktop%20Storage/Maxtor%20Other
Seagate
http://www.seagate.com/support/seatools
Western Digital
http://support.wdc.com/download/index.asp


Some simple memory tests:
http://www.memtest86.com/download.html
http://oca.microsoft.com/en/windiag.asp

Hardware can and does go bad. Also - if the motherboard you got was
from
eBay (even if it was the same motherboard as was previously in there by
make/model) - it was bought *from eBay*... ;-) )

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html





.

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