Re: powerdown fails after sp2


Thanks for the help. I have already replaced all datta, I think, on the hard
drive when I used the disks to reboot the system. The manufacturer does not
have parts so I purchased one from e-bay. The old board did have some bad
parts which I saw after I open it up.
How do I run these diagnostic test that you recommend? Hard drive and Memory?

"Shenan Stanley" wrote:

jf9908 wrote:
I recently replaced the motherboard for this computer and
reinstalled xp from the facotory disk. I started having
powerdown issues, so I did another boot to factory to locate
which program was causing the problem.

Everything worked fine until I added sp2. Since that install, the
computer gets to the shutting down screen and from there, has to
be manually turned off. What do I need to check to clear up this
problem?

PA Bear [MS MVP] wrote:
What program had been causing the problem originally?

Windows XP Service Pack 2 Problem Solver:
http://winhlp.com/WxSP2.htm

========================

Installing WinXP SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2getinstall

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step

http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation

http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2

http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

jf9908 wrote:
I didn't have a problem with any of the programs before I
replaced the main board. I did have a problem keeping the date and
time set when I disconnected the power cord. I replaced the main
battery but kept having problems. I then replaced the cmos and it
worked for awhile. then came the shutting down at random, wouldn't
power up for days. I turned it upside down and it started to power
up. Since the main board has been replaced, it still occasionally
shuts down but the thing that has me stumped is having to manually
turn it off which never happened before and I didn't have any
problems with sp2 previously.

jf9908 wrote:
thinking back, none of the problems started until after I installed
sp3. Can't remember exactly when that was but all of these things
developed after that time.

I believe you (jf9908) have just changed everything you wrote about in one
response. You originally and in your first response only mentioned SP2.
Suddenly, you mention SP3. Was that a typo?

Also - given your first response - some of what you mentioned would not have
been caused or reflected in a software update (you turned the physical
machine upside down and it began to boot...?!) Sounds like several
possibilities to me (bad power supply, bad RAM, bad hard disk drive...) but
it could be just about anything really (although highly unlikely to be a
software issue.)

First - backup your important files (image the entire drive if you like.)
Next - run a memory diagnostics test. After that, download and utilize the
hard disk drive manufacturer's diagnostics utilities to test the hard disk
drive. That will verify whether or not those items are functioning within
given parameters.

When you 'replaced the motherboard' - was the replacement from the original
manufacturer of the computer?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



.

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