Re: MS Installer Cleanup Utility

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Searching microsoft.com on the exact error message brings up the resolutions, such as
http://support.microsoft.com/kb/311269

"Les Carlin" <lescarlin@xxxxxxxxxxxxxxxxxx> wrote in message news:GZydneDstefhNo3VnZ2dnUVZ8uudnZ2d@xxxxxxxxxxxxxxxxx
I'm trying to uninstall some software (Palm Desktop), which gave an msi error and failed to install. Palm's advice to me was to install the Windows Installer CleanUp Utility and use this to erase leftover registry entries from a previously deleted version of their software. I obtained the CleanUp Utility from the MS site and tried to run it. My problem is that this utility fails to install or run and gives an error message:

Error: "ActiveX component cant create object: 'scripting.fileSystemObject"
Code: 800A01AD
Source: Microsoft VBscript runtime error

Any ideas apreciated

.

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