Re: Help! Remote Desktop Connection broken


"Pegasus (MVP)" <I.can@xxxxxxxxxx> wrote in message
news:%23FaJS9voIHA.4292@xxxxxxxxxxxxxxxxxxxxxxx

"dan" <dan(remove)@westerveltconsulting.com> wrote in message
news:usvwyKvoIHA.1736@xxxxxxxxxxxxxxxxxxxxxxx
While trying to set up my XP, SP2 laptop to access remote applications
via terminal server on Windows 2008, I manage to break the Remote Desktop
Connection program on the laptop. By broken I mean when I click on the
RDC icon, or the program under All Programs, Accessories, nothing
happens. What is the best way to repair this program hopefully without
doing a clean install of Windows XP, SP2? I tried to run the Remote
Desktop Connection installation program from the CD, but it says I
already have Remote Desktop installed so it won't install. I don't see
Remote Desktop in Add/remove programs so I don't know how to uninstall
the broken version to reinstall. Any help would be greatly appreciated- I
need RDC for my business.

You need to provide a little more information:
- Who created the Remote Deskop link for you?
I did.
- Is it a direct link or is it based on a Virtual Private Network?
Direct
- Do you know the external IP address or the domain name of
your office network?
Yes
- Do you use port 3389 in the office or did you change the port
number to something else?
I sue port 3389.

Thanks for the reply Pegasus. I can answer all your questions, but I don't
think that will get us anywhere. I've been using this RDP program to connect
to various servers for many months. It's not that I can't make a connection
now via RDC (no vpn involved), it's that the RDC program doesn't appear to
run at all. I'm not getting the popup window that says which computer to
select, password, etc. While waiting for a reply to my post, I tried to use
a system restore point, and after trying to do the restore, it says no
changes were made to the system since the restore point I chose, but that's
not true either..... I guess I can try one further back in time.




.

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