Re: I'm puzzled - Firewire Problems, need help Please.

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Thanks for the reply.

I just don't understand this then if "No other driver(s) are needed". I
went ahead and tried what you suggested about uninstalling the device. The
New Hardware Wizard started and everything, I told the wizard to look at the
windows update site....etc, so it did, and it looked all over my hard drive &
also I decided to put in the system disc just in case .... and all it did was
tell me the hardware couldn't be installed and that it may not work properly.
It is shown in Device Manager under "Other devices", which you probably
already know has a yellow ?, and then it is listed as "WD External HDD Button
& Lights", and this is the type of drive it is, but AGAIN, there is a yellow
!. As mentioned in my other posts, I can see the drive, I can view
contents, I can copy to/from, but I DO NOT TRUST IT because Windows tells me
it may not function properly because of NO DRIVER.

Any other thoughts/comments/suggestions are welcomed. I appreciate
everyones help on this, I just wish I could get it resolved. Thanks again.


"M.I.5¾" wrote:


"Lonnie" <Lonnie@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1FEABC40-BAC2-4DE2-B429-07604818DA13@xxxxxxxxxxxxxxxx
Ok, I've got a WD External Firewire drive that seems to be malfunctioning.
Now Western Digital Support is telling me that the Firewire Drive is plug
&
play and that windows should already have the driver for it. HUH, since
when
did Firewire become plug & play? I've got Yellow Exclamation marks in
device
manager. Doesn't that mean that there isn't a proper device driver
installed
for the drive?



Firewire is most certainly plug and play and no other drivers should be
required under XP. If the firewire device has a yellow ! over it, something
is not quite right - but it doesn't usually mean that there is no driver
(That scenario would generally report the drive as an 'unknown device').
First thing to try is to right click the device and uninstall it. Now
reboot windows and allow it to rediscover the drive and install it. If that
doesn't work try it on another PC just to check that it isn't the drive.



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