Re: I'm puzzled - Firewire Problems, need help Please.
- From: GHalleck <ghalleck@xxxxxxxxxxxxxxxxxxx>
- Date: Sat, 12 Apr 2008 23:07:17 -0700
Lonnie wrote:
Ok, I've got a WD External Firewire drive that seems to be malfunctioning. Now Western Digital Support is telling me that the Firewire Drive is plug & play and that windows should already have the driver for it. HUH, since when did Firewire become plug & play? I've got Yellow Exclamation marks in device manager. Doesn't that mean that there isn't a proper device driver installed for the drive?
Thank you for any comments/suggestions/clarifications.
I'm thinking WD support is giving me the run around and need answers as soon as possible before my warranty runs out. Thank you very much for any assistance.
The yellow exclamation icon in Device Manager usually means that
a driver is missing or faulty. Firewire drivers are supplied by
the maker of the Firewire peripheral card (e.g., Adaptec). Or the
drivers is supplied by the maker of the motherboard for on-board
Firewire. If the cdrom containing the Firewire drivers cannot be
found, visit the website of the peripheral card maker or the
motherboard maker or even the Firewire chipset maker. All of the
information can be found in the Device Manager listing.
.
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