RE: Black screen at startup of Windows XP
- From: Malke <malke@xxxxxxxxxxxxxxx>
- Date: Sat, 12 Apr 2008 12:12:10 -0700
Harry wrote:
I would have XP format the hard drive but I have considerable data that
would be lost. Most of it has been backed up within about the last couple
of months but I would prefer to avoid that unless I am out of options.
As for how I ran the repair, do you see any procedural errors? Should I
remove the XP CD-ROM during the automatic restart from the Windows XP
Setup application or leave the CD in place? If I leave it in place, what
are my next steps? It always appears that I'm starting the repair process
over again. Any advice or direction?
Harry, the first thing to do is retrieve your data. This can be done even if
you can't boot into Windows (see below). After your data is safe, do some
hardware testing. If you're not even getting through the POST and Windows
doesn't load from the hard drive, then one or more hardware components have
failed and you need to troubleshoot accordingly.
A. Data retrieval
1. Pull the drive and slave it in a computer running a working install of
XP/Vista. Depending on the target drive's characteristics, you may need a
drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A
usb/firewire external drive enclosure works very well, too. Use the working
Windows Explorer to copy the data to the rescue system's hard drive and
then burn the data to cd or dvd.
2. Often XP/Vista will not boot with a slaved drive that has a damaged file
system. In that case, boot the target computer with either a Bart's PE or a
Linux live cd such as Knoppix and retrieve the data that way. Here is
general information on using Knoppix for this:
http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder
B. Hardware troubleshooting:
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
.
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- Black screen at startup of Windows XP
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- RE: Black screen at startup of Windows XP
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- RE: Black screen at startup of Windows XP
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