I'm puzzled - Firewire Problems, need help Please.

Ok, I've got a WD External Firewire drive that seems to be malfunctioning.
Now Western Digital Support is telling me that the Firewire Drive is plug &
play and that windows should already have the driver for it. HUH, since when
did Firewire become plug & play? I've got Yellow Exclamation marks in device
manager. Doesn't that mean that there isn't a proper device driver installed
for the drive?


Thank you for any comments/suggestions/clarifications.



I'm thinking WD support is giving me the run around and need answers as soon
as possible before my warranty runs out. Thank you very much for any
assistance.

.

Relevant Pages

  • Re: Stop Error: 0x0000007F (0x00000008,0x80042000,0x00000000,0x00000000)
    ... There is a Plug and Play Service and Universal Plug and Play ... Disk Manager, Logical Disk Manager Admin Service, Smart Card, Telephony, ... Remote Access Auto Connection Manager ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Stop Error: 0x0000007F (0x00000008,0x80042000,0x00000000,0x00000000)
    ... There is a Plug and Play Service and Universal Plug and Play ... Disk Manager, Logical Disk Manager Admin Service, Smart Card, Telephony, ... Remote Access Auto Connection Manager ...
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  • Re: Device Manager
    ... As with others in this string my Device Manager is blank. ... stating that the plug and play service is unavailable. ... I'm using a Dell Inpiron 9300 running Windows XP Media Center with SP 3. ...
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  • RE: Deployment/Imaging Suggestions Needed
    ... Hello Adam, ... This affects items the behavior of items like Power Managment and ... No apparent problems with Plug and Play either. ...
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  • Re: boot up, win xp
    ... disabled plug and play as well and it seemed to be a minute faster? ... Device Host service. ...
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